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| Day | Opens | Closes |
|---|---|---|
| Monday | 12pm | 6pm |
| Tuesday | 12pm | 6pm |
| Wednesday | 12pm | 6pm |
| Thursday | 12pm | 6pm |
| Friday | 12pm | 6pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Ubisoft by calling the number to the left to reach the Ubisoft head office in the UK and receive customer support. Ubisoft is a French company which develops video games. It has studios in several countries and is the fourth-largest video game company in America and Europe. Ubisoft is the publisher of popular video gaming franchises like Just Dance, Assassin’s Creed, Far Cry, Tom Clancy’s, Prince of Persia, and Rayman.
Contact Ubisoft by calling the numbers below on weekday afternoons only.
| Opening Times | |
|---|---|
Customer Services |
(Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
| (Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
|
| (Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
|
| (Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
|
| (Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
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| (Mon – Fri) 12pm – 6pm (Sat – Sun) Closed |
Contact Ubisoft by calling the number to the left to connect to their UK customer services department. The team should be able to assist you with any enquiries about Ubisoft products. Find out about the latest updates for their big video game franchises, or learn about upcoming new releases. Check which platforms Ubisoft games are compatible with, whether you prefer to play games on your PC, a console, handheld, or mobile.
The Ubisoft online store sells all of their available games, as well as merchandise. This includes clothing, accessories, figurines, replicas, artwork, and other collectibles for all of their major brands. Call the number to the left if you have a concern regarding the Ubisoft store. This could be about product stock, or delivery of your order. Call to get help with tracking your order, redeeming downloads, or returns and cancellations.
Generally, players will need to create a Ubisoft account to make purchases on the Ubisoft store and play the games. Users can call the number to the left if they need assistance with their Ubisoft accounts. You should contact them for help if you are unable to log into your account. Or get help with linking accounts if you’re not sure what to do. Find out how to change your Ubisoft account username, password, or e-mail address.
The Ubisoft Club lets frequent players get even more out of the games they love. Complete challenges to earn points, and redeem your Units by choosing from hundreds of rewards to customize your experience. Call the number to the left if you can’t connect to the Ubisoft Club or there is a problem with redeeming rewards. You can contact Ubisoft if you have other problems with the Club, such as weekly challenges or Ask Sam.
To make their games even more accessible, Ubisoft launched the Uplay desktop app for PC games. This allows PC players to keep their Ubisoft games in one system, add friends, join the Ubisoft Club, and buy games in the Ubisoft store. There are trial games and original exclusive content available in Uplay as well.
Call Ubisoft on the number to the left if you need to report issues with Uplay, from game activation to discounts.
In case you have a problem which Ubisoft fail to rectify when you contact them, you should press the issue and make a formal complaint. Call the number to the left to escalate your complaints and to check if they are resolving your support case. You might complain about a purchase, such as a delivery delay, or about a gameplay problem, like a glitch. You can also complain about the content of a game or make a legal query.
If you have a Ubisoft account, then you should simply sign in to create a support ticket. You can check the progress of an ongoing case or live chat with an agent if the launch button is available. Ubisoft operates a dedicated Facebook page and also a Twitter account for worldwide customer support. You can message them on these, or visit the community forums. Or write an old-school letter to the UK head office address.
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