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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 9pm |
| Tuesday | 8am | 9pm |
| Wednesday | 8am | 9pm |
| Thursday | 8am | 9pm |
| Friday | 8am | 9pm |
| Saturday | 9am | 6pm |
| Sunday | 9am | 5pm |
Contact H&M on the number above to speak to H&M customer services in the UK. H&M is a Swedish fast-fashion retailer which is the second largest in the world, operating in 62 countries. There are more than 4,500 stores worldwide and H&M also has online stores in 33 countries. The H&M business dates back to the opening of the first Hennes shop in Sweden in 1947, changing the name to Hennes & Mauritz in 1964.
(Saturday) 9am – 6pm (Sunday) 9am – 5pm |
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(Saturday) 9am – 6pm (Sunday) 9am – 5pm |
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(Saturday) 9am – 6pm (Sunday) 9am – 5pm |
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(Saturday) 9am – 6pm (Sunday) 9am – 5pm |
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(Saturday) 9am – 6pm (Sunday) 9am – 5pm |
Call H&M customer services on the number above if you need customer support from H&M. You can phone H&M to enquire about an H&M store or any product instore or online. This includes H&M Home as well as clothing and accessories. You may want to call to find out about seasonal ranges, promotions, or student discounts at H&M. If you have a complaint about H&M then you can call customer services to resolve it.
One of the reasons H&M is so popular amongst young people is their range of payment options. For help with Klarna payments, you should contact Klarna. If you chose other Pay Later options for an H&M order, such as invoice, pay next month, or monthly instalments, then you can call H&M directly about this. Call the number above for assistance with H&M payments. You can also call them for help with H&M gift cards.
H&M offers several home delivery options as well as store pick-ups. They do not offer premium delivery options, but they do offer free standard deliveries when certain conditions are met. H&M uses several couriers for deliveries in the UK, including Hermes and Yodel. Call H&M on the number above if there is an issue with your delivery, including delays, damage, or missing items. You should be able to track it online.
You can return H&M items purchased from stores to any H&M store for a refund within 28 days. For online H&M returns, you can either take the items into a store with your invoice or send the parcel back to H&M using free postal returns or Hermes collection or drop-off. Call the number above for help with returns, such as requiring a new returns label or not receiving a refund after 14 days, or to enquire about an exchange.
The version of a loyalty scheme for H&M is simply called a Membership. You can register for this club online and download the app on a smartphone. There is a higher tier of membership called H&M Plus which entitles the member to more benefits than the regular level. Call the number above for help with your H&M Membership account if there are any problems with your points or rewards or if you have any queries.
It is easy to contact H&M online using social media if you have a Facebook or a Twitter account. Even if you don’t, you can still contact H&M by submitting an online contact form and waiting for them to e-mail you back. They aim to reply to customer messages within 24 hours. There is also a live chat option on the H&M website or in the H&M app if you log into your account. Otherwise, you can write a letter to the office.
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