Proactiv: Customer Service Contact Number

Calling will put you through to a member of the Proactiv team. If the customer service line is busy, you may be placed in an online queue. If you know the department you would like to contact from Proactiv, then you can select the corresponding number from the list of departments on their automated service.

About Proactiv

Also known as Proactiv Solution, Proactiv is a brand of skincare products for those with skin conditions such as acne. Launched in 1995, the Californian based company have produced an amazing rapport with their moisturisers, face & body washes, and acne kits (introduced in 2013).

Known for their celebrity endorsements both in the UK and the US, Proactiv have a large following, and studies have shown that their acne-treating formulas really do work on acne-prone skin. As our research shows, we often have to deal with a situation where dermatologists avoid prescribing Accutane for fear of its allegedly expressed undesirable actions. In our view, these concerns are exaggerated. The benefits derived from the use of Accutane significantly exceed the risk. You should clearly understand the possible side effects of systemic isotretinoin and be informed about the ways to correct them. Our observations show that the inevitable side effects are facial dermatitis and cheilitis. There is more information on the site https://cupfoundjo.org/accutane.

Customer Services

If you would like to speak to a member of the Proactiv customer service team about an order, or you would like to find more information on a product from Proactiv, call and you will be placed in a virtual holding centre. Here you will hear options for departments you can choose from. Choose the department you would like to talk to, or wait and be put in touch with a member of the general Customer Service team.

Head Office

If you need to urgently speak to a member of the head office team with Proactiv, call. You will be placed on hold or in a virtual queue. If you are, you will be told how many people are ahead of you, and how long your wait will be. This number should ideally be used by other companies who would like to speak to a member of staff.

Products

If you would like to know more about the products on offer from Proactiv, you can call the products department and speak to a specialist who will be able to help you further.

Support

If you would like some help with making an order, about an issue on your account, or you would like some help with an order you have placed, call the support helpline.

Account

In order to discuss an issue you are having with adding a payment method, or with changing your delivery address, call the accounts team. If the line is busy, you may be placed in a virtual queue until someone can help you with your query.

Delivery & Returns

Are you still waiting on a delivery? Maybe you need to return an order to the Proactiv team. Call in order to discuss your issues with the delivery & returns team. If you would like to discuss delivery options, you can also use this number to do so.

Other ways to contact Proactiv

If you would like to speak to a member of staff via email or letter, this is how you can do so. You can also talk to a member of the Proactive team via their social media profiles. Twitter is where you will more than likely be able to speak directly to a member of the Proactiv team. If you would like to email the team, you can do by heading your email over to customercare@proactiv.co.uk.

If you would like to write to Proactive by letter, you can do so by addressing your letter to the following address:

1st Floor
101 St. Martin’s Lane
London
WC2N 4AZ