River Island
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Opening Times for River Island
| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 8pm |
| Tuesday | 8am | 8pm |
| Wednesday | 8am | 8pm |
| Thursday | 8am | 8pm |
| Friday | 8am | 8pm |
| Saturday | 8am | 8pm |
| Sunday | 8am | 8pm |
Contact River Island on the phone by calling the number above. River Island is a chain of high street fashion stores in the UK which also operates online and internationally. The brand dates all the way back to the Lewis Separates business in the 1940s, with the merging of Chelsea Girl and Concept Man later creating River Island in 1988. River Island has an in-house design team to ensure that they create original products.
River Island Opening Hours
(Sat – Sun) 8am – 8pm |
|
(Sat – Sun) 8am – 8pm |
|
(Sat – Sun) 8am – 8pm |
|
(Sat – Sun) 8am – 8pm |
|
(Sat – Sun) 8am – 8pm |
River Island Customer Services
Contact River Island by calling the number above to speak to a person from River Island customer services. It is currently not possible to place River Island orders over the phone, but they can still assist you with online orders. You can ask for more information about a product, especially if you have concerns about sizing. If you are not happy with a product, store, service, or the River Island website, then you can call to complain.
River Island Stores
To make an enquiry about a River Island store, call the number above. Find out the location of the closest River Island store if you would prefer to shop there in person – be sure to check the opening times ahead of your visit. You can also enquire about River Island concession stores in larger department stores such as Selfridges and Debenhams. Find out how to contact a store if you need help with an order collection.
River Island Delivery
Online orders from the River Island website cannot be cancelled or changed after you have placed them. However, you can call River Island on the number above if you need assistance with tracking your delivery. Contact them to request a refund for the cost of delivery if you paid extra for express delivery but your order did not arrive on time. Report any delivery problems such as delayed, missing, or damaged parcels.
River Island Returns
You can return online orders to River Island within 14 days or store purchases within 28 days. You may be able to get an exchange if a store has the required product. If you need assistance with a return, call River Island on the number above. They can help if you need a replacement item or returns label. You should get an e-mail to confirm River Island returns and receive your refund within 12 days. Call if you don’t get a refund.
River Island Style Studio
Several River Island stores also offer a complimentary in-store personal styling service. You can book an appointment between 30 minutes and 2 hours long at the Liverpool, Birmingham, or London River Island stores which offer this. Call the number above to learn more about free personal styling at River Island and book a private styling appointment. You should receive a complimentary drink even if you don’t purchase.
Other Ways to Contact River Island
River Island keeps up with trends to appeal to a younger demographic, so you can easily contact them using social media. They should respond to Facebook messages or tweets to @riverislandhelp within a day. The same applies if you choose to send an e-mail to customer.services@river-island.com. When an adviser is available, there will be a live chat option on the website. You could also post a letter to them.
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