Scottish Power

Call Scottish Power on the number above to speak to a person from Scottish Power. The Scottish energy company operates the distribution network in parts of Merseyside and North Wales in addition to central and southern Scotland. Scottish Power launched in 1990 after the electricity industry privatisation in the UK. It is based in Glasgow and is one of the Big 6 energy suppliers in the UK, with millions of customers.

Scottish Power Opening Hours

Contact Scottish Power on these numbers to get help over the telephone.

Scottish Power Customer Services

Call Scottish Power customer services on the number above if you are a Scottish Power customer and you need help from the company. You can discuss switching to Scottish Power or switching to another energy provider if you want to leave Scottish Power. If you or someone that you live with needs extra support, you can register for Scottish Power Priority Services. Or phone to request a refund if your account is in credit.

Scottish Power Meters

If you do not have a smart meter yet and Scottish Power has not contacted you about installing a smart meter, then you could call them to check whether you can get one. Call the number above to discuss Scottish Power energy meters and get help with taking meter readings. You may have to supply your own readings to Scottish Power or arrange for an engineer to visit and check your meter. Call if there are any problems.

Scottish Power Payments

You can manage your payments to Scottish Power in whichever way is most convenient for you. Call the number above for help with making payments to Scottish Power. You should contact them to find out about any discounts or alternative payment schemes if you are struggling to pay your energy bill. You could choose Pay As You Go with a prepayment meter or set up a Direct Debit with Scottish Power for monthly billing.

Scottish Power Account

Registering for an online account makes it much easier to keep on top of energy bills. For assistance with managing your Scottish Power account, call the number above. You can find out what to do if you have lost a Scottish Power gas card or need to update your details. Report problems with the website or the app if you are not able to access your online account. Contact them if you are moving or wish to close your account.

Scottish Power Complaints

To pursue the official Scottish Power complaints process, call the number above. There are three stages to making a complaint about Scottish Power. If they cannot resolve your issue when you first contact them, they should aim to resolve it within 14 days, or provide a final response regarding the complaint within 8 weeks. Contact them at any time to check the progress of the complaint before going to the Ombudsman.

Other Ways to Contact Scottish Power

Scottish Power has a Facebook page and a customer support Twitter account where you could message them for information and assistance any day of the week. If you just want an update on service conditions then you can check the network Twitter account. There is also a Scottish Power webchat if you’d rather live chat with a Scottish Power adviser, or you can send an e-mail to them at contactus@scottishpower.com.