Purplebricks Customer Services Contact Number

Are you having trouble getting in touch with the online estate agent Purplebricks? Since they are open 24/7 they are always available. The details on this page will make it even easier for you to contact Purplebricks.

About Purplebricks

Brothers Michael and Kenny Bruce founded the British online estate agent Purplebricks in 2012. Starting this new business came after selling their previous estate agent Burchell Edwards to Connells Group the year before. Purplebricks advertises by introducing the word “commisery,” meaning the misery of paying unnecessary commission on house sales. They charge a fixed fee instead of commission. Purplebricks uses self-employed agents as Local Property Experts for each area. The company floated on London’s Alternative Investment Market in December 2015. On Trustpilot, it has over 40,000 reviews with 5 stars.

Purplebricks Contact Numbers

Dial the appropriate phone number to connect to Purplebricks at any time.

Head Office

If you aren’t sure how to get started or just have a general query about Purplebricks, call the number to the left. This will connect you to the support team at the head office who can help you whenever you need it. You might want to call them if you are an investor or member of the press looking for further information. Ask to speak to the recruitment team if you have an enquiry about applying for a job on their careers website. Media and PR enquiries can also go by e-mail to nicola.hamilton@purplebricks.com. You should call this number to make a formal complaint about Purplebricks, who will conclude an investigation within 15 days.

Sellers

The primary function of Purplebricks is to help sellers get the best price for the sale their property. Contact them by calling the number to the left to get the ball rolling and book a valuation. You can choose to pay the fixed fee in advance, when your property sells, or after ten months. There is an additional fixed fee if you would like Purplebricks to manage all property viewings on your behalf. Your dedicated Local Property Expert will create an advert with floorplans, photographs, and a description to go live on your instruction. They will be available whenever you need them to answer questions, or assist in the negotiation of offers with buyers.

Buyers

With Purplebricks, you can book a viewing or make an offer 24/7. No waiting for the estate agent shop on the high street to open to start negotiating. Call the number to the left if you do not have a specific property in mind, but are looking to buy through Purplebricks. One of their Local Property Experts can help you to find the perfect property for sale in your antabusealco.com area. If you create an online account, you can register for updates on a property regarding viewings and offers. Purplebricks can also put you in touch with the seller directly if you have questions. If you close a deal but still need assistance, e-mail postsalessupport@purplebricks.com.

Landlords

If you want to let your property to tenants instead of selling it, call the number to the left. Book a free valuation and meet your Local Lettings Expert. They will create an advert for you and help you to manage the let online. The expert can conduct viewings for you, and Purplebricks will complete the tenant referencing. Landlords have the option of Part Managed, Fully Managed, or Tenant Find agreements. Fully Managed means that Purplebricks will take care of all the legalities and maintenance so you don’t have to worry about it. You can also e-mail the team at lettings@purplebricks.com to discuss your letting or tenants.

Tenants

Tenants looking to rent a property for let through Purplebricks should call the number to the left for assistance. Find out more about the Purplebricks tenancy agreement before booking a viewing. You should check that you meet the affordability criteria and you have the right to rent. Request information about the referencing process, deposits, and administrative fees. If you are in the process of securing a property to rent, then you should contact the Local Property Expert or the landlord directly with questions about it. Call Purplebricks on this number if you want to make an offer without a viewing, or to check conditions for student tenants.

App

The Purplebricks App makes it even easier for sellers to manage the sale of their property. It is available for free in the App Store and Google Play. The app allows you to control viewings and negotiate offers, as well as adjust your property details and monitor interest. Buyers and tenants can use the direct messaging in the app to ask questions and make offers.  Push notifications will keep you up-to-date at any time of day or night. Whether you are a seller, landlord, buyer, or tenant, call the number to the left for help with the app. Call to report any technical issues or misuse of the app. Purplebricks will investigate any issues and fix them.

Other Ways to Contact Purplebricks

Purplebricks are on hand 24/7, but you might not be. In case you are unable to make or take a phone call, there are other options. The easiest way to book viewings is to search properties on the website. Book a valuation if you are selling or letting your own property. Find your Local Property Expert to contact them directly. If you have a quick question, ask it on Facebook or Twitter. Purplebricks staff are available 24/7 on social media, too. If you’d rather send a private e-mail, send it to enquiries@purplebricks.com. There is also a live chat, which only opens from 8am to 9pm. While it is slower, you could write a letter to the office.