Chiquito Customer Services Contact Number

If you ever want to contact Chiquito, this page contains all the information you need. Call the head office on the phone or see below for other contact methods. You can receive assistance from Monday to Friday.

About Chiquito

Since establishing in 1989, Chiquito became the largest Tex-Mex restaurant chain in the UK. Across its 75 branches, around 100,000 customers visit Chiquito every week. The brand brings the tastes of Mexico and Texas in America to a British audience. To create an authentic feel, Chiquito restaurants feature items from traditional Mexican culture in the decor. They provide sombreros which guests can wear, and play Spanish or Mexican music. Chiquito is run by The Restaurant Group. Their other brands are Frankie & Benny’s, Joe’s Kitchen, Garfunkel’s, Coast to Coast, Brunning & Price, and TRG Concessions. They have their own themes.

Chiquito Contact Numbers

Using these phone numbers, you can connect to Chiquito during the week.

Head Office

Contact Chiquito at their head office by dialling the number above. This is the number to call when you have general or corporate queries about Chiquito. The Restaurant Group handles everything from investors to suppliers to PR for all of their brands. Call with business propositions, or media enquiries if you work for a press outlet. Consumers can call the head office if they have any questions about the company. Call this number if you are not sure who to speak to, and the head office can transfer you to the specialist team.

Online Orders

If you know someone who loves Chiquito, vouchers make a great gift. You can buy them online with values from £10 to £50, or £100 if you’re feeling generous. If you do not hear back from Chiquito about despatch or delivery, give them a call. Ring the number above to enquire about your gift vouchers so they can follow up on your order. You can only order Chiquito takeaways online with food delivery services like Deliveroo and Uber Eats.  If there is a problem with your food they will take responsibility for it, so contact them directly.

Complaints

In the event that you have a substandard experience at a Chiquito restaurant, make a complaint about it. Tell Chiquito what went wrong by calling the number above. They will investigate the issue with the branch and make improvements. They might even offer you some form of compensation, depending on the type of complaint. It could be about the food quality, the staff behaviour, or the service times at the restaurant. If Chiquito does not respond satisfactorily, try raising the problem through Resolver. They can help for free.

Menus

All Chiquito restaurants offer a gluten-free menu. There are plenty of options for vegans and vegetarians too. You can view the menus online, just make sure you select the specific restaurant. Certain menu items may differ at some locations. If you click on the “Allergy Advice” button, you can filter for meals according to your dietary requirements. Alternatively, you can call the number above for more information about food preparation. Check the exact ingredients in a dish, or find out the full nutritional content, including calories.

Offers

Chiquito advertises its offers on the website. However, they don’t always update it as frequently as the app. You might have difficulty viewing them in the app. Or you might not have the time to read all the terms and conditions. To check if a deal is still running or how you can use it, call the number above. Find out if you are eligible for a discount and any ID you will need to bring before you go. Since many restaurants are near to cinemas, the Film Club helps you get 20% off at Chiquito. Call if you cannot access your deals in the app.

Careers

Does your love for Tex-Mex food run deep enough to work for Chiquito? The fast-growing brand is always recruiting. Whether you’re preparing authentic dishes or vibrant cocktails, there are many roles in Chiquito restaurants. There is a bonus scheme for the managers, and reward incentives for all employees. Find out more about career opportunities and progression at Chiquito by calling the number above. To apply for local jobs, search online. You could look into career options with other brands in The Restaurant Group as well.

Other Ways to Contact Chiquito

Instead of using the phone, you can contact Chiquito online. Fill out this form and allow ten days for them to respond. Make sure you select the right subject from the drop-down menu, or a complaint could show as a compliment in their system! Otherwise, you can send an e-mail with all the details directly to the head office at guestexperience@trgplc.com. For a quicker response, tweet to @TheChiquito on Twitter. You can book a table through the app, or through Facebook. Fill out a feedback survey to get £10 off your next bill.