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| Day | Opens | Closes |
|---|---|---|
| Monday | 10am | 6pm |
| Tuesday | 10am | 6pm |
| Wednesday | 10am | 6pm |
| Thursday | 10am | 6pm |
| Friday | 10am | 6pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Live Nation for assistance with their services from Monday to Friday, excluding bank holidays. This includes tickets, VIP packages, and event information. You can find all of their contact details here.
Live Nation UK is a part of the worldwide American events promoter Live Nation Entertainment. This is a leading promoter of live events, including Ticketmaster under its banner. As a whole, the company brings almost 200,000 events to 250 million fans across 44 countries each year. Live Nation UK owns a stake of 50.1% in Festival Republic. Previously, Live Nation managed theatre venues in the UK. It sold these to ATG in late 2009 prior to its merger with Ticketmaster. Live Nation still manages several popular music venues across the UK. The company also sells VIP upgrades and packages for musical events throughout Europe.
Contact Live Nation UK during their head office hours with these numbers.
(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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Contact Live Nation customer services for further information and assistance. If you are having problems with your My Live Nation account, they can help. You can ask questions about the events on sale which Live Nation are promoting. They will try to provide as much updated information as they can about your event. Except for VIP Nation experiences, itineraries for events are often subject to change. It is better to check with the venue closer to the date for opening times and performance times. For VIP Nation plans, call the number further down the page if you did not get an e-mail about the event.
Though you can select tickets to buy on the Live Nation website, they do not actually sell them. You will need to register for a Ticketmaster account, as they operate the sales. The same goes for ticket sales by phone. You will need to contact Ticketmaster directly about ticket bookings and delivery. This applies if your reference number is in the format 12-34567/UK1. Otherwise, you can call Live Nation on regarding any problems with your tickets. You can call this number for more information about the tickets on sale, like prices and additional fee breakdowns. Find out if an event has an exclusive pre-sale.
VIP Nation Europe, previously Live Nation Experience, is the lead producer of VIP ticket packages for live music events. Fans of some of the biggest acts in the world can upgrade their experience for an extra fee. These packages can include access to the best seats, pre-show and/or post-show hospitality, and even a meet and greet with the artist. Often the packages will include exclusive merchandise items as souvenirs. Some packages can include early entry. Call to make enquiries to VIP Nation about your order. The listing on the sales page and follow-up e-mail will tell you exactly what the VIP package entails.
As a major player in their field, Live Nation aims to provide the best possible service to their customers. Fans of music around the world depend on Live Nation for tickets and experiences. If your experience of Live Nation services was a disappointment, call to tell them. The company appreciates any feedback you can give to help them improve for the future. If you have a severe complaint, they might be able to offer partial refunds. This depends on the circumstances of your complaint as well as their terms and conditions of purchase. You will need to provide your booking reference number and seating details.
The merchandise available to buy at an event is often dependent on the artist. If there is merchandise for sale, there will be something different with different designs for every tour. Call Live Nation to enquire about merchandise at a particular event. You may have to contact the venue directly for information about their merch stand location and payment options. Live Nation also sells official branded merchandise for several major artists. Approved partner Fanfire manages sales and distribution for these products. If you order merchandise from Live Nation this way, you must contact Fanfire about any orders.
If you have an interest in the entertainment industry, you might want to work for Live Nation. Search for vacancies on their dedicated careers website to apply for a job. There are roles available across sectors such as product management, sales and accounts, corporate functions, and advertising. You could work directly for Live Nation or for one of its partners. You could end up being a design engineer at Ticketmaster or a manager at an events venue. Make further enquiries about a job listing or any applications you submit by calling. Register your interest for future vacancies if there is currently nothing suitable.
Live Nation has social media pages on Facebook and Twitter so you can follow them to keep up with any news. However, leaving comments here does not guarantee a response from Live Nation. It is much more effective to contact them directly. If you can’t do this by phone, then send them an e-mail. Their primary e-mail address is info@livenation.co.uk. Customers needing to contact VIP Nation could also e-mail them at vipnation@livenation.co.uk. Media contacts can visit the designated Media Hub for press releases and artist information. Enquiries can go to Live Nation’s Press Office by e-mail at ukprteam@livenation.co.uk.
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