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| Day | Opens | Closes |
|---|---|---|
| Monday | 9.45am | 4.30pm |
| Tuesday | 9.45am | 4.30pm |
| Wednesday | 9.45am | 4.30pm |
| Thursday | 9.45am | 4.30pm |
| Friday | 9.45am | 4.30pm |
| Saturday | - | - |
| Sunday | - | - |
Money.co.uk is an online financial comparison website allowing customers to make informed decisions when choosing banks, loans and insurance. Money.co.uk is owned by Dot Zinc Limited and is authorised by the Financial Conduct Authority for investments and mortgages.
| Department | Opening Hours |
| Customer Services | 9.45am-4.30pm |
| Head Office | 9.45am-4.30pm |
| Recruitment | 9.45am-4.30pm |
| Advertising & Business Enquiries | 9.45am-4.30pm |
| Complaints | 9.45am-4.30pm |
If you have a question about a comparison, call the customer service team on the number above. This line can also be used to enquire about the services offered from Money.co.uk. To make a complaint, or to contact a specific department, see the table above for more information and helplines.
Money.co.uk have two office locations, head office: The Castle, Cecily Hill, Cirencester, Gloucestershire, GL7 2EF and the London office: 160 Fleet Street, London, EC4A 2DQ. They recently moved into ‘The Castle’ giving the old building an amazing refurbishment. You can call the staff at Cecily Hill on the number above. This number should only be used if you know the person or department you would like to speak with.
If you are interested in applying for jobs at Money.co.uk they have a jobs section on their website that they update frequently explaining their job availabilities. To apply go to the website, find the job you think you would fit into and click the ‘send us your CV’ button and email your CV to office@money.co.uk or call the number above to speak to directly to someone on the recruitment team.
Money.co.uk do accept commissions from companies to be included in their comparisons (this does not mean they will lie to give that company more customers, they will still include companies that do not pay commission) but they do not give those companies higher rankings in the comparisons. Money.co.uk also allow advertising of companies and products via a banner at the top and bottom of their page. If you are another money comparison website or a company that thinks it would be beneficial to partner with money.co.uk call the advertising number above. If you are a company interested in being featured in their comparison tables, banners or would like to partner with money.co.uk, email advertising@money.co.uk or call the number above to speak to someone in the advertising team.
To make a complaint, follow money.co.uk’s complaints policies: to make a complaint about an issue with a comparison table you can email complaints@money.co.uk with the name of your provider, the name of the product, the comparison table you found it in and the details of the issue. If you have an issue with a guide email the details of the issue and the name of the guide you have an issue with to complaints@money.co.uk. If you would like to complaint over the phone, call the complaints line directly on the number above.
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