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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 10pm |
| Tuesday | 8am | 10pm |
| Wednesday | 8am | 10pm |
| Thursday | 8am | 10pm |
| Friday | 8am | 10pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Scottish Gas is owned and incorporated by British Gas. For services relating to Scottish Gas, you will need to contact the British Gas team in order to do so. You can contact different departments within Scottish Gas via the table directly below.
| Opening Hours | ||
|---|---|---|
| Scottish Gas Customer Service Contact Number | Monday-Friday: 8.00am-10pm | |
| Complaints | Monday-Friday: 8.00am-10pm | |
| Accounts Helpline | Monday-Friday: 8.00am-10pm | |
| Business Services | Monday-Friday: 8.00am-10pm | |
| Emergency Helpline | Monday-Friday: 8.00am-10pm |
To inquire about prices, gas plans, about switching from your current provider, or for more information on the services provided by Scottish Gas, call the customer service contact number for Scottish gas on the number above. To make a complaint, or for information on another service from Scottish Gas, use the table found at the top of this page.
If you are unhappy with the services provided to you by Scottish Gas, call the British Gas complaints line on the number above. This line is direct and means that someone from the British Gas team will be able to help you as soon as they can. If this line is busy, which is can be at peak times, you will be placed on hold until a member of the team is free to talk with you.
With help accessing or upgrading your account with Scottish Gas, you can call the accounts team on the number above. Once you have an account with Scottish Gas, you will be able to check your monthly bills, submit a meter reading, book an engineer to fix a boiler or radiator and inform British Gas if you are moving home and would like to transfer your account. If you need to make a complaint about the services offered with your account, call the complaints line on the number found in the table above.
Much like a home account with Scottish Gas, you can open an account for your business. With this account, you can submit a reading, call for an engineer and more. If you are having trouble accessing your account with Scottish Gas business services, you will need to call the business services team on the number above. This line is direct, which means someone will help you as soon as they are available.
If you suspect a gas leak, you will need to call the emergency team on the number above. Not only will this number put you through to the emergency team, but it will put you at ease knowing that someone can help you as soon as possible. If you believe you are in danger, leave the house and wait until an engineer can get to you.
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