Euro Car Parks

If you shop at supermarkets, retail parks, or high streets, you might be parking in a Euro Car Park. You may have received a Parking Charge Notice from them or heard about it happening. This is how to reach them.

About Euro Car Parks

Euro Car Parks is a member of the ECP Holdings PLC Group. ECP is a leader in the car park industry. Since starting up in 1976, Euro Car Parks has grown to employ over 1,000 staff. The company is responsible for more than 1,000 car parks throughout the UK, Ireland, and Europe. Euro Car Parks operates 24/7 every day of the year, dealing with 500,000 drivers daily. They provide parking management services for a variety of businesses in the public and private sectors. The company has won several awards for their professional standards and investment in employees. ECP can tailor their services to meet the needs of each location.

Euro Car Parks Contact Numbers

Contact Euro Car Parks at any time by calling the following phone numbers.

Customer Services

Contact Euro Car Parks on the number to the left if you have a question for them. Find out more about a certain car park if they manage it, such as the facilities and availability. If you receive a Parking Charge Notice, you can call to find out how to pay or how to appeal against it.  If you are part of a development team working on a car park, you can enquire about ECP Consultancy Services. Euro Car Parks can provide advice as well as recommendations for the development. If you are a general customer of Euro Car Parks, call to find out which payment methods are in operation at a particular site. Some even offer a car wash and valet service.

Season Tickets

If you regularly use an ECP car park, or you will need to use one frequently for a certain period of time, then you could save yourself some time and money by purchasing a Season Ticket. Instead of having to make a cash payment with every visit, just display the Season Ticket. The prices are competitive but will vary, since they are tailored to the client requirements. Call the number to the left to enquire about a Season Ticket and how much it would cost for your situation. It is possible to buy a Season Ticket for a year, 6 months, 1 month, 1 week, or anything in between. You can even reserve the best possible parking space with the Gold Parking service, ideal for businesses. Call to discuss this or send an e-mail to seasontickets@eurocarparks.com.

Complaints

To challenge a Parking Charge Notice from Euro Car Parks, you must do this in writing. You can do this by appealing on their zanaflexhome.com website or writing a letter. If you have a complaint about Euro Car Parks which doesn’t involve a PCN, call the number to the left to complain. You can complain about the standard of upkeep if the car park is unclean or unsafe. Complain about unclear signage if this led to parking issues. You can also report a member of staff working for ECP if they mistreat you in any way. You cannot escalate a complaint to an Ombudsman service, unfortunately, as they are not a part of one, but you can complain through Resolver.

New Business

If you have a car park or land which could become a car park, Euro Car Parks could take it off your hands. Call the number to the left if you would like to lease your land to Euro Car Parks, or find out if they will manage it for you or even buy it from you. Euro Car Parks is a recognizable and professional brand, so you can trust them with your car park. They can manage car parks from a single space to 2,000+ in size, including multi-storeys. Contact Euro Car Parks to discuss new business on the phone or by e-mail. You can send e-mails to newbusiness@eurocarparks.com or directly to the business manager at lesknight@eurocarparks.com.

Facilities Management

ECPfm* is the part of Euro Car Parks which offers facilities management for business car parks. The range of technology and expertise they can provide is tailored according to the property. They can manage car parks for commercial premises, leisure areas, airports, and a variety of other places. Their flexible service suite includes options for maintenance and cleaning, surveillance and security, cash collection, customer care, and health and safety risk management. Call the number to the left to contact the Facilities Management Team if you need to discuss new or current services. You can also send e-mails to enquiries@ECPfm.com.

Careers

There are many different roles available throughout the whole Euro Car Parks business. You could be a patrol officer, site supervisor, area manager, retail park monitor, security team member, auditor, or cleaner. For in-house roles, there are many options across the administration, finance, and IT departments, among others. All employees receive training, competitive pay, and bonus schemes. You can apply online for full-time or part-time vacancies on their website, or call the number to the left to enquire about careers with Euro Car Parks. Send your CV prospectively or for a current vacancy by e-mailing recruitment@eurocarparks.com.

Other Ways to Contact Euro Car Parks

Euro Car Parks isn’t the kind of big brand with a page on Facebook or support team on Twitter. If you want to contact a specific department, use the phone numbers and e-mail addresses above. For general queries, you can call customer services or e-mail info@eurocarparks.com. The head office address in London is the place to post letters to if they are about parking tickets. They also have an operations office in the North of England, where the HR and business management departments reside. If you need to write to them, their address is Euro Car Parks Limited, 11 Southern Street, Manchester, M3 4NJ. The company operates from individual offices in Ireland and mainland Europe as well. These are in Dublin and Germany respectively.