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Contact the Flight Centre customer services on the number the number to the left where they will be able to assist you with bookings, enquiries, making appointments for specific stores, complaints and more. Please find the departments within the customer services below, where you can contact them directly if you have a specific concern you need to speak to them about.
|Customer Services||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
|Bookings and enquiries||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
|Upgrades||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
|Compensation||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
|Complaints||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
|Technical issues||Monday to Friday 8am – 10.30pm Saturday and Sunday 8am -10pm|
Phone the customer services team for Flight Centre on the number the number to the left. When you phone this number they can help with any queries you have regarding browsing their site, and enquiries you might have regarding specific holidays you have seen advertised on the site or elsewhere.
You might want to phone this number if you have seen a specific holiday somewhere else that is advertised by Flight Centre, but can’t seem to locate on the site or get the same price that you’ve seen. Phone the number above and explain the details and they will do their best to help with the situation.
Phone this number to make appointments with the Flight Centre team in your local store, there an expert will be able to help you find the right holiday for you and show you plenty of different options that are available to you.
You can contact the booking and enquiries team for Flight Centre on the number the number to the left. Here they will be able to help you with specific enquiries you have regarding destinations you’d like to visit, as well as details on the best times in the year to visit.
You can also use this number to make a booking with Flight Centres, here you can book your trip with ease, and the expert travel advisor can offer their knowledge on the best times, routes and prices available to you.
If you would like to discuss upgrades for your flight or hotel stay you can phone the number the number to the left. When you phone this number you will need your booking reference so the advisor can access your booking and find the relevant details they’ll need to see whether upgrades are available. If you are able to upgrade, the customer service advisor can do this whilst you’re on the line. You will of course need to pay the difference for the upgraded rooms or plane seats.
If for any reason you require compensation for the trip you booked with Flight Centre you can do so on the number the number to the left. Phone this number to find out whether your circumstances entitle you to compensation.
To open a claim phone the number above and explain the details surrounding your trip, compensation claims can often take time, so don’t expect a payment to be made the same day.
To make a complaint about Flight Centre you can phone the number the number to the left. When you phone this number you can lodge a complaint about the services you have received whilst you were travelling with them, or when you have been dealing with one of their advisors in store or online.
Flight Centre have trained customer service advisors who will do their best to ensure that you complaint is answered and you are happy with the outcome.
If you are having technical problems with the Flight Centre site you can phone the number the number to the left. When you phone this number you can describe the difficulty you are having and cannot complete, and the technical team will attempt to fix the problem whilst you’re on the line.
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