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Bell Insurance

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Opening Times for Bell Insurance

Day Opens Closes
Monday 8am 7pm
Tuesday 8am 6pm
Wednesday 8am 7pm
Thursday 8am 6pm
Friday 8am 7pm
Bell Insurance
David Street
CF10 2AA
Bell insurance is part of the Admiral Group which also includes sister companies Diamond Insurance and All of these companies are motor insurance companies. Bell Insurance, like most of the Admiral Group, has its head office in Cardiff, Wales, which can also be used as a postal address for complaint letters. The Admiral group was first founded in 1993 and is listed on the London Stock Exchange. You can contact the Bell customer services team by calling on the phone.
Department Opening Hours
Customer Services 8am-6pm
Car Insurance Quotes 8am-6pm
Account Helpline 8am-7pm
Claims 8am-6pm
Head Office 8am-6pm

Customer Services

Knowing that help and support is on hand from your insurance is important and the customer services team is available on the Bell Insurance website and via phone call. You can contact Bell Insurance in the form of a live web chat, or you can call the customer services if you would prefer to talk to someone in person. The support centre also includes an ‘accessibility’ category which allows you to make special requests from Bell Insurance if you have a disability. Bell can send you product literature in the form of Braille or audiobooks if needed. You can contact the customer services team if you need more information about policies or the company before you take up a policy with Bell or if you have any other questions. If you have any complaints you should also contact a member of the customer services team.

Car Insurance Quotes

You can get a direct car insurance quote on the Bell website as well as look at questions that other new drivers are asking about insurance policies. Bell pride themselves on using the latest Plug & Drive black-box technology which promises a better driving experience for young drivers. Although black boxes are often associated with restrictions such as curfews and mileage limits, the latest from Bell means that young drivers no longer have to deal with these type of limits, yet still get a very reasonable price on their insurance. If you are considering Bell car insurance, you can get a quote quickly and easily on their website. The car insurance quote helpline is also available to call if you would like to get a quote, just call. Bell Insurance aims to make taking out insurance with them as ‘hassle-free’ as it possibly can be. After the black box has been plugged in, you are ready to go. As a safety procedure, you will be regularly updated with your driving skills by email so you can have a constant idea of how you are doing. The great thing is that you are free to drive, when and where you want. The Plug & Drive black box is also self-installed so you don’t need to wait around for an appointment for someone to come and have it fitted! If you have questions about the policy, then you can have a look at the Frequently Asked Questions on the Bell Insurance website to see if anyone has asked the same as you.

Account Helpline

You can log into your account to access your policy documents or to see how your driving is going, you can log in using your email, date of birth and your password. If you are struggling to log into your account you can call the account helpline and a member of the team will help you log in. They will be able to retrieve your email or password by confirming your identity through a series of questions. You can also register for an account by calling the account helpline.


You can begin the process of claiming by calling the claims team. Making a claim is explained on the Bell Insurance website where questions regarding police involvement, stolen cars and car repairs are all answered for you. Making a claim doesn’t have to be a lengthy and scary process and you will have the full support of Bell Insurance so that you can definitely get your money’s worth. If you have previously made a claim but are not happy with the outcome, or need to make one but are unsure how to proceed, then please call the claims helpline and give details of your vehicle and the accident that you were involved in.

Bell Head Office

Bell is part of the Admiral group and a trusty insurance provider that aims to save money for young drivers. Bell offer black box insurance with ‘plug and drive technology’ which has abolished curfews and monthly mileage limits which have previously been associated with black box coverage. The Bell head office is in Cardiff and you can call them, should you need to. There are a few reasons as to why you might want to give the Bell head office a call, whether you are having issues with some insurance that you have taken out with Bell or whether you just have general enquiries about the company or the Admiral group as a whole. Perhaps you have taken out a policy but have decided you would be better of on a different one and would like to switch. There is plenty of information available on the Bell website regarding insurance policies as well as other services on offer from Bell. The website is an extremely useful resource if you are thinking about taking out car insurance and if you have any questions about what you have read, then give the head office a call – they are a team of professionals that can certainly help you decide on the right policy for you. The website also includes general information about car ownership such as how to tax your car and different documents that you need when in possession of a vehicle. You can also update your policy straight from the Bell website or by calling the Bell insurance customer services.

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