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| Day | Opens | Closes |
|---|---|---|
| Monday | 8.30am | 9pm |
| Tuesday | 8.30am | 9pm |
| Wednesday | 8.30am | 9pm |
| Thursday | 8.30am | 9pm |
| Friday | 8.30am | 8pm |
| Saturday | 9am | 8pm |
| Sunday | 9am | 9pm |
Contact Center Parcs on the number to the left for assistance with booking holidays. Center Parcs UK operates several holiday villages in Britain and Ireland. They provide short breaks in forest environments, offering many outdoor and indoor activities suitable for all ages, as well as woodland-lodge-style accommodation.
Contact Center Parcs to discuss any of their facilities using these helplines.
Customer Services |
(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
|
(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
|
(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
|
(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
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(Fri) 8.30am – 8pm (Sat) 9am – 8pm (Sun) 9am – 9pm |
Contact Center Parcs UK by calling the number to the left for assistance from the customer services team. If you have a general enquiry, contact Center Parcs for help. This could be regarding any of the lodges: Whinfell Forest in Cumbria, Sherwood Forest in Nottingham, Longleat Forest in Wiltshire, Elveden Forest in Suffolk, Woburn Forest in Bedford, or Longford Forest in Ireland. Find out more about the types of accommodation available, plus the activities, shopping, and dining opportunities. Get help with Center Parcs gift vouchers.
If you need help making a holiday booking or with an existing booking, call the number to the left. You can call to cancel a booking within 24 hours of making it. After this, cancellation charges of up to 100% of the cost of your break will apply. You can call to make changes to your booking up to 10 weeks before the start date, but current charges plus an administration fee of £35 will apply. Get help with creating and using a Center Parcs online account for adding activities to your booking, including extra touches for special occasions.
Every Center Parcs location has an Aqua Sana spa. You can book a luxury Spa Day without booking a full Center Parcs holiday break. They offer many pampering treatments, including special packages and spa experiences. Call the number to the left to discuss an Aqua Sana booking. Find out what you will need to bring with you and what you can expect on the day. You can even arrange a free tour of the spa facilities if it is your first visit. Call if you need to cancel. Cancellations will be subject to fees from 5% up to full payment.
Guests at Center Parcs will need to pay for their stay in full by 10 weeks before their arrival date. There is a 30% deposit (or £75, whichever is the larger amount) due upfront. You can then pay off your outstanding balance in chunks of however much you want up to 10 weeks in advance of the holiday. Pay online or call the number to the left to make payments over the phone. Report problems with payments or get assistance with paying using gift vouchers. Call if you’re struggling to pay off your balance in time and need to downgrade.
Center Parcs isn’t just for regular consumer family holidays. It also offers an alternative to stuffy office events such as conferences. There are team-building activity packages which include a choice of leisure activities and lunch. They can also accommodate delegates for overnight residential events, including 3 meals. Center Parcs is a unique environment for conferences and other corporate events and meetings.
Call the number to the left to discuss the available packages and per person rates, and to make a new booking.
Center Parcs aims to satisfy their guests with high quality and comfort. You should report any issues to the Guest Services team onsite immediately so that they can resolve them during your stay. If the team onsite fail to provide a satisfactory level of customer service, call the number to the left to make a complaint. This could be regarding the state of your accommodation, the quality of the activities or spa experiences, or a product, service, or health and safety issue concerning a restaurant or shop. Keep calling to escalate.
You can reach out to Center Parcs UK for help through their Facebook page. They are available to reply to messages from 9am to 9pm every day, or until 8pm on Fridays and Saturdays. You can also send an e-mail to moderator.facebook@centerparcs.co.uk if you have a problem with the Facebook page. They also reply to messages on Twitter between 9am and 9pm every day. If you would prefer to send an e-mail to Center Parcs directly, submit an online contact form. For written complaints or less urgent enquiries, you could write a letter to the Center Parcs head office address to the left. Should you have a media enquiry, you can e-mail press.office@centerparcs.co.uk. Apply for vacancies online if you want to work at Center Parcs UK.
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