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| Day | Opens | Closes |
|---|---|---|
| Monday | 9am | 6pm |
| Tuesday | 9am | 6pm |
| Wednesday | 9am | 6pm |
| Thursday | 9am | 6pm |
| Friday | 9am | 6pm |
| Saturday | 9am | 6pm |
| Sunday | 9am | 6pm |
Argos is a catalogue retailer in the UK, it is a part of the Sainsbury’s group. Argos has over 830 stores nationwide, with over 30,000 employees and 1 billion online visitors. Argos sells 60,000 plus products including furniture and electronics, kid’s toys, TVs, lamps and tools as well as fitness equipment etc. If you have a query regarding Argos you can contact Argos.
| Department | Opening Hours |
|---|---|
| Customer Services | 9am-6pm 7 days a week |
| Chad Valley Contact | 9am-6pm 7 days a week |
| Head Office | 9am-6pm 7 days a week |
| Delivery & Returns | 9am-6pm 7 days a week |
| Complaints | 9am-6pm 7 days a week |
The Argos customer services department is available to call for various reasons such as you need help setting up a product you bought from Argos, your product did not come with instructions, you have been sent a faulty or wrong item, you have had some problems with the website, you are unable to log into your account, you have forgotten your password, you have had some issues with the payments of your purchases, you need to change your payment details, you would like to order an item over the phone, you want to check on the delivery of an item, you need to report a missing item from your delivered order, you want to hear about the company history or the Sainsbury’s group, you would like some information about a product such as the colour, size or material or you have some other general inquiries for the customer service team. Get in touch with the customer services team by dialling the number.
Chad Valley toys are owned by Sainsbury’s, who also own Argos, so if you need to get in touch with them you can on their number. When you phone this number they will be able to answer any questions you have about the Chad Valley toys which are exclusive to Argos. If you have questions about the warranty of the products, any safety questions, or would like to find out information about new releases you can phone the number above.
The Argos head office is located in Milton Keynes, you can call the head office to be redirected to any specific department of Argos. The head office is open for calls regarding Argos as a business and corporation, for inquiries about topics such as the company number, privacy policies, the company terms and conditions as well as any other corporate inquiries. You can contact the head office team by calling and selecting the appropriate options to talk to somebody about your inquiries.
Argos have a few delivery options that you can choose from. They deliver 7 days a week between 7 am to 10 pm to mainland UK and Northern Ireland. Argos offer same day delivery called fast track delivery which means if you order before 6 pm you can have the item delivered by 10 pm. You can also collect items instore, just choose which store you would like to pick it up from when at the online checkout. If you have any questions or issues regarding a delivery you can call the delivery team. The prices for deliveries are as follows:
Argos offer a 30 day returns guarantee, to return a product you can take it back to a store, arrange a free pick up from Argos (they will refund the original delivery charge), if the item is small you can return it in store and receive an immediate refund (with a 5-7 day processing wait). You will need to bring proof of purchase and if you bought it with a credit or debit card you will need to bring that with you otherwise they will offer you an exchange. The items should be unused in its original packaging and be in a condition that they can resell the item. Any free items should also be unused and in re-sellable condition. If you have any questions or problems regarding a return or refund you can get in touch with the returns team.
Please be aware that some items such as food are not eligible for returns unless they’re faulty and Argos reserve the right to reduce the refund amount due to the item or packaging being excessively handled. You may need to provide the serial number.
If you need to make a complaint to Argos, you can do so by calling the complaints team. Whatever reason you may have to complain, whether that is a defective product, a pricing dispute, or a bad experience in-store, the Argos complaints team are experts in finding a satisfactory resolution and will continue to work on ensuring the problem is fixed appropriately.
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