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Day | Opens | Closes |
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Monday | 12am | 12am |
Tuesday | 12am | 12am |
Wednesday | 12am | 12am |
Thursday | 12am | 12am |
Friday | 12am | 12am |
Saturday | 12am | 12am |
Sunday | 12am | 12am |
Everyone in the UK has probably heard the jingle “Autoglass repair, Autoglass replace” at some point in their lives. Whether you are new or an existing customer, this page tells you how to contact Autoglass.
Autoglass is the leading company in the UK for glass repair and replacement. Their nationwide network of over 1,000 mobile technicians will visit any location to fix the customer’s car. Autoglass serves more than 1 million customers every year. They work with major UK insurance companies to handle claims for damage. Autoglass will always try to repair before replacing to save you money. They can repair or replace any type of glass to the original manufacturer standards. Their workmanship is guaranteed for as long as you have the vehicle. Autoglass is part of the world-leader vehicle glass development and research company, Belron.
Contact Autoglass at any time of day or night by calling the numbers below.
(Sat – Sun) 24/7 |
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(Sat – Sun) 24/7 |
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(Sat – Sun) 24/7 |
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(Sat – Sun) 24/7 |
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(Sat – Sun) 24/7 |
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(Sat – Sun) 24/7 |
Contact Autoglass customer services on the number above if your vehicle requires glass repairs. Any repair or replacement is guaranteed, so call if the quality of work lets you down later. Autoglass claims to be able to work with any vehicle and any type of glass. You might want to call and check if they can work with your make or model if the vehicle isn’t a common type. As well, Autoglass has the technology to carry out ADAS calibrations. Call before booking an appointment if your windscreen has special calibration requirements. You can also buy windscreen wipers and blades when you book Autoglass services, so call to discuss this.
Call the number above to book an appointment with an Autoglass technician. You must provide details such as your surname, postcode, vehicle registration number, and the damage to the vehicle. Autoglass will use this information to confirm with your insurance company. Repairs usually take 30 minutes, while it can be an hour for a replacement. Autoglass will book you in for the soonest available appointment. If you need to make any changes, you should call or do this online. Call if Autoglass does not contact you ahead of your appointment. Sometimes they might have to reschedule. Appointments could take longer than expected.
You can pay for your repairs online, over the phone, or pay the repair technician in person when they visit. Autoglass accepts debit and credit cards for payment. The cost of the work will depend on whether it is a repair or replacement, and if your car insurance policy covers glass damage. If you have insurance, usually you will only have to pay your excess and it won’t reduce your No Claims Bonus. Autoglass will take care of your insurance claim for you. This will take away the hassle of digging up paperwork and dealing with your insurance provider. Call the number above to make or discuss an insurance claim or an outstanding payment.
Businesses can open an account with Autoglass to access their fleet vehicle services. From small fleets to over a hundred vehicles, Autoglass can offer repair and replacement. They also offer fleet checks to locate damage before it gets any worse. Repairs to restore glass before it becomes too damaged are much more environmentally friendly, too. Autoglass can make sure that your fleet stays operational and reduce time off the road for repairs. Call the number above to enquire about opening an Autoglass Business account. Or call if you need to find a service centre, organize a fleet inspection, or order personalized cards for drivers.
Autoglass can cater to repairs and replacements for specialist glazing. This includes buses, coaches, rail, HGV, agricultural vehicles, and even mobile homes. Autoglass technicians can source the specialist glass and get vehicles operational again as quickly as possible. From trucks to combine harvesters, Autoglass can help to minimize disruption to your business. Contact the Specials Team on the number above and they will send a mobile unit to wherever you are. If you think your vehicle might be too specialist, still call and find out how Autoglass can help you. They can work with cranes, ferries, hospitality trucks, or classic cars.
Unlike many companies with complicated procedures, Autoglass has a one-step complaints process. This means that you should only have to complain once to receive a final response. You can call the number above to make your complaint. This could be regarding delays or cancellations for appointments, fitting incorrect products, or a lack of communication from customer services. You should allow Autoglass to investigate further or discuss goodwill gestures. If you are unhappy with their final decision or it takes longer than 8 weeks, then you can escalate it to the Financial Ombudsman. They will step in and review your complaint.
Autoglass is reachable by phone, post, e-mail, and social media. If you would rather not call, it’s easy to get a quote or book a repair online. If you experience any problems or need to get in touch after that, then send an e-mail to customer.services@autoglass.co.uk. You can also contact Autoglass on Facebook or Twitter. These pages do not have the verification tick, but they are the customer services pages for Autoglass. The teams will reply to messages between 8.30am and 7pm from Monday to Friday. They are also on hand on Saturdays from 9am to 5pm. Lastly, there is the option of writing a letter to the Autoglass head office, too.
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