Puckator

Puckator is an online wholesaler selling a wide range of gifts for all different occasions. If you would like to get in touch with Puckator, the best way to do so is by calling. Here you will be able to speak to a friendly member of the Puckator team as well as purchase products from their exciting collections.

Products

When you call you will have the opportunity to discuss the different products that are available at Puckator. There is a wide range of different gift categories which a member of the team will describe to you. If you are shopping for an occasion, you should mention this to the operator you are speaking with. You might also be calling the product line because you have ordered something and there is a problem with the product you have received. If you would like to discuss a faulty product, please explain in detail what is wrong with the product and an advisor will take you through the steps to receive a refund.

Delivery/Returns

If you need to call the delivery contact number, it is probably because you have ordered an item that hasn’t arrived on time. However, you might also want to find out how long you can expect to wait for an item to be delivered or how to go about returning a product that didn’t meet your expectations. The delivery contact number is a handy way of quickly finding out information like this. When you call the number you will be faced with an automated message. If you would like to find out delivery times and prices please press 1. If you want to find out Puckator’s return policy please press 2 and to speak to a member of the delivery team please press 0. You might need to speak to a customer assistant if your order hasn’t arrived on time or has arrived damaged or broken. When doing so, please state your order number which will be on your order confirmation email.

Account

By calling the account number you can discuss any account issues you have with a professional. You will be asked to set up an account when you order anything from Puckator and therefore when you re-order you will need to log in. Your card details will be saved to make the process quicker each time. When you dial the account number you will be given a number of options 1 for a forgotten password or username, 2 to update the card or address details on your account and 3 to report any suspicious activity you have noticed. You will be speaking with a trustworthy and reliable adviser who will handle any sensitive information with care.

Complaints

You will be put straight through to an operator when you dial the complaints line at Puckator and their efficient team hope to resolve your complaint there and then. If the complaint needs to be investigated, the customer assistant on the phone will give you the details of Puckator’s official complaints process which might see your complaint pushed through to the relevant department. If you do have a complex complaint the adviser on the phone will tell you when you can expect a callback and what will be happening with your complaint in the meantime.

Jobs

If you dial the Puckator careers helpline you will be given the opportunity to speak with a member of their recruitment team where you can discuss the currently available opportunities. The careers adviser will list any that they think would be suited to you and your skillset/qualifications and will let you know how you can go about applying for them. Most Puckator job listings will have a reference number attached to them which the careers adviser will give you. You will then be able to easily find them on the Puckator website. For any recruitment enquiries please call.

Puckator Contact Numbers