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Cheshire Oaks: Customer Service Contact Number

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Opening Times for

Day Opens Closes

If you call this number, you will be placed in a customer service queue until a member of staff is available to talk to you. You may also choose the department you wish to speak to by choosing the corresponding number to the department you would like to be connected to.

About Cheshire Oaks

Cheshire Oaks Designer Outlet is based in Cheshire, England. In the UK, it is one of the largest outlet centres, with 145 stores in and around the village. Brands you can find in Cheshire Oaks includes The North Face, Calvin Klein, Diesel, Warehouse, Nike and Yankee. Opposite Cheshire Oaks is the Coliseum, which houses restaurants and other chained stores for shoppers to enjoy if they didn’t get their fill at the Cheshire Oaks Designer Outlet.

Cheshire Oaks Contact Numbers

Department Opening Hours
Customer Services Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Head Office Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
 Stores Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
 Group Visits Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Accessibility Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm
 Complaints Monday-Friday: 8am-8pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Customer Services

This line can be used to make general enquiries about Cheshire Oaks or can be used to get in touch with a member of staff who works at Cheshire Oaks.


Cheshire Oaks has 145 stores in the outlet, with major designers offering low prices to customers to visit. You can find stores such as Calvin Klein, Nike, GAP and more.

Other ways to contact Cheshire Oaks

You don’t have to call Cheshire Oaks if you don’t want to. It’s understandable if you would rather contact them online or via letter. The following are ways of contacting Cheshire Oaks without picking up the phone.

By letter

You can contact Cheshire Oaks by letter. All you have to do is address your letter to the following address. A member of customer services should be in touch with you within two weeks of your correspondence.

Cheshire Oaks Designer Outlet,
Ellesmere Port,
CH65 9JJ,
United Kingdom

Via Social Media

Social media is one of the best ways to contact staff at Cheshire Oaks Designer Outlet. You can find Cheshire Oaks on social media such as:


To contact someone via Twitter, tweet to them directly, or send them a direct message.


You can also message Cheshire Oaks on Facebook


You can keep up with the latest from Cheshire Oaks Designer Outlet on their official Instagram account. This isn’t the best way in which to contact the customer service team. However, it can be used as a last minute call for communication.

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