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Opening Times for

Day Opens Closes
Monday 8am 10pm
Tuesday 8am 10pm
Wednesday 8am 10pm
Thursday 8am 10pm
Friday 8am 10pm
Address UK
PO Box 64197
Website is a dating site in the UK, Ireland, and some areas of the EU. To get in contact with the customer service team in the UK, see the table below for department numbers. Contact Numbers

Department Opening Hours Customer Service Contact Number Monday-Friday: 8.00am-10pm
Complaints Monday-Friday: 8.00am-10pm
Singles Event Services Monday-Friday: 8.00am-10pm
Marketing Monday-Friday: 8.00am-10pm
Press Office Contact Number Monday-Friday: 8.00am-10pm Customer Service Contact Number

If you require assistance, need to ask a question, or if you would like to know more about how works, then call the customer service contact number on the number to the left. This number will take you through to an automated service, from which you can choose which department you would like to speak with. For membership enquiry and payment information, press 1. For press releases, media and sales information, press 2, for finance options with Match press 3, and for information on marketing, key 5. For all other enquiries, press 5. If you would like to call another department with, see the table above or the information below.


If you have had any problems with your service from, or if you have encountered an issue with another member on the site, then call the complaints line on the number to the left. This line will put you through to a member of the complaints department.

Singles Event Services

At key dates during the month, put on events for members of the site. This is done so that people can meet in a safe environment. Whether you’re looking for speed dating, events such as pizza making or icebreaker cocktail events, you’ll find what you need on the Social Events page. For information on social events in your local area, call the Singles Event Services on the number to the left.


For the marketing department or advertising information and prices, contact the marketing department on the number to the left. This number is direct and will connect you to a member of the team who will be able to assist you further. This number should be used by those in professional bodies and companies, or by those who have a professional working relationship with the marketing team for

Press Office Contact Number

For press releases, infographics, information, and more, call the dedicated press office for at their London head office on  the number to the left. This number can be used if you are a member of the press and would like to speak to a dedicated member of the team.

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