Bershka

Bershka Contact Numbers

Customer service

Get in touch with the Berskha customer service by calling the number above, where you can ask any questions you have relating to shopping both in store and online with the brand.

If you’re looking to find your nearest Bershka store, you can ring this number to find out where it is.

Online orders and delivery

To request more information about online orders and delivery from Bershka you can phone the number above. When you call this number the customer advisors can answer your questions about payment methods online, such as the different cards that are accepted, where you can process a payment with a gift card online and more.

If you’d like to make changes to an online order you’ve placed, you can phone this number and provide your order number and see whether this is possible to do.

There are a number of delivery options available to you when shopping online with Bershka, to find out what they are, how long they take, and the costs involved you can phone this number above to figure out which is the best option for you.

If you have previously placed an order and are waiting for your delivery, you can check the status of the delivery by ringing the number above.

If your delivery hasn’t arrived, or is running late, you can also phone this number to get the issue sorted quickly.

Refunds and exchanges

Find out about the refund and exchange policy offered by Bershka when you call the number above. When you phone this number they will be able to tell you how long you have to make changes or get a refund. You can phone this number to find out how to return items that were paid for in cash on delivery, you can also find out which items can’t be returned or refunded.

To find out further information about the DropOff Return you can phone the number above to find out what you need to do to process this.

If your find that when the money is returned to your bank account, after a refund has been processed, is the incorrect amount, call this number above to get the problem fixed quickly.

Products

If you have questions relating to the products stocked by Bershka you can phone the number above. When you call this number the customer advisor will be able to provide details on any specific products you might have. If you’re looking to find out if or when a particular item will come back into stock, you can phone this number to find out. When shopping in store for something that you saw online, or vice versa, and the price differentiates between them, you can phone this number to find out why this is and see whether it’s possible to get the cheaper price that you have seen.

Gift Cards and Gift Receipts

To discuss Gift Cards and Gift Receipts at Bershka you can call the number above when you phone this number the advisor will be able to answer any questions that you have relating to them. If you’d like to find out the balance on a gift card you can phone this number and provide the card number. If you’re looking to find out whether you can return a gift card, call this number and they’ll be able to explain whether this is possible.

If you have been given a gift from Bershka with a gift receipt and would like to return the item, but don’t have a physical store near to you, phone this number above to find out how you can get the item refunded.

Complaints

You can call the number above to make a complaint to Bershka relating to the level of service you received from one of their staff, or regarding an item you purchased from the brand. When you call this number the customer advisor will make a note of your complaint and aim to resolve it as quickly as possible for you. It might be that they need to look into your case further before they can give a response, so they’ll get back to you in a timely manner at a time and on a contact number that is convenient for you.