British Gas Homecare

To get through to the British Gas Homecare Contact you can phone the number the number to the left where they’ll be able to help with emergencies, book in engineers, sorts bills and payments and more.

British Gas Homecare Contact Numbers

British Gas Homecare Contact

Phone the number the number to the left to get through to British Gas Homecare who can help you with a number of issues that you might be having. You can use this number to contact them in emergencies; such as if you can smell gas or your power is out. When you phone them they’ll ask you to walk them through the problem you’re having and offer some solutions to fix it. If it can’t be done they’ll get an engineer booked to come and investigate the problem as quickly as possible.

You can also use the number above if you would like to join British Gas Homecare and find out what the benefits are of joining it. Find out how much Homecare costs you to join and what you get from it.

Book and track an engineer

To book an engineer for a problem that doesn’t need fixing urgently you can phone the number the number to the left. When you ring this number they’ll ask for details relating to the issue and offer some dates and times when there is someone available to come to you.

British Gas now offers an engineer tracker on their app, if you would like assistance with setting this up or getting access to it you can phone the number above.

If you have already set up the track an engineer and don’t think it’s working correctly phone the number above to report a problem with the app.

If you’re waiting for an engineer and the app is telling you they’ve already been, or they can suddenly no longer be tracked get in touch on the number above to report your issues.

Bills and payments

Get in touch with British Gas Homecare regarding your bills and payments by phoning the number the number to the left. When you phone this number you can get questions you have regarding your bill answered immediately.

If you would like to set up a direct debit for paying your bills you can phone the number above to get this in place. If you already have a direct debit set up you can use the number above to make changes to the date that your bill comes out, or change the bank account of which the money comes out of.

If you would like any credit on your account to be refunded to you, you can get in touch on the number above to request this. Anything more than £75 will automatically be refunded to you, but if it’s less you will need to get in touch with them to process this refund.

Moving home

Phone the number the number to the left to get in touch with British Gas Homecare if you’re moving home. When you ring this number the advisor will be able to talk you through the steps you need to take before you leave your current house and what you need to do when you get to your new home too.

You can use the number above to find out if British Gas supplies your new home. You can also inquire as to whether you’re due any refunds if you’re moving.

To find out when you’ll get your first bill in your new address you can phone the number above. You might also need to ring to tell them if your bill has the wrong name.

Meters

Use the number the number to the left to call British Gas Homecare about meters in your home. You might need to use this number to discuss payment issues, topping up or broken meters.

If you would like to find out information about getting a smart meter installed in your home you can also use the number above. When you ring this number, they’ll be able to tell you if you can have one installed and how long you’re likely to wait for it to be installed. You can find out how long it takes to install them, as well as the benefits of having one installed.

Account and technical support

Call the number the number to the left to get through to the British Gas Homecare advisors who can help with your account and any technical support you might need. When you phone this number they can help with registration and tariffs, if you’d like to find out information about the different tariff options available call the number above and they’ll be able to talk you through the different types.

If you need help with the British Gas app or smart home controls you can also ring the number above where they will ask you to explain the problem and talk you through fixing the issue.