Hastings Direct

Hastings is a personal line insurance company that was founded in 1997. The company provides a large range of different vehicle and home insurance, their services are available online, by phone and by branch, as well as a selection of other products such as personal accident and breakdown cover. Their revenue is around £596.9 million as of 2016 and in November 2015 they passed the 2 million customer mark. They are a multi-award winning company and their car, bike and home insurance policies all have 5-star ratings. Get in touch with the customer services team by calling.

Hastings Direct Contact Numbers

Hastings Direct Contact Number 0800

Unfortunately, Hastings Direct does not offer a freephone 0800 number for their customers. If you would like to get in touch with the Hastings Direct customer service team or another department you can do so by calling the numbers listed above.

Customer Services

The Hastings customer services are available to call for you to inquire about any of the insurance policies available with Hastings as well as any other information that you would like to know about the company before you signed up for a policy. If you need to report fraud or you have noticed some unusual activity with your account you should contact the customer services team or the head office team on the number below. If you are having problems logging into your online account you can call the customer services to regain access and change your password or any other information attached to your account such as name, address, phone number or email address.

Head Office

Hastings Direct has its headquarters in Bexhill-on-Sea, East Sussex in the United Kingdom, you can get in touch with the head office for many reasons such as if you are experiencing fraud, you would like to know some information about the company, you need to make a claim or you have some other questions regarding the company. You can get in touch with a member of the head office by calling.

Vehicle Insurance

If you’re looking to apply for car, van or bike insurance with Hastings Direct it is an easy process. There are two types of car insurance you can apply for with Hastings Direct, depending on the amount of cover you would like your insurance to have. Hastings Direct car insurance includes a wide range of cover policies including the ability to keep your no claims discount if you’re hit by an uninsured driver (and you won’t have to pay any excess) or if your car is vandalised, you can be insured in the EU for up to 90 days per trip and they offer personal accident cover up to £5,000. With Hastings Premium insurance you can have all of the coverage you would find in an average Hastings Direct insurance, but you also have four tiers of breakdown cover and your motor legal expenses will be covered. Hastings also provide telematics insurance which offers great savings for young and new drivers who are safe when they’re behind the wheel. Hastings Direct try to ensure that their insurance policies offer great cover at a reasonable price which means that if anything happens to your van then you can get back to business as quickly as possible without any real damage to your work life. When you buy your van insurance you can add optional extras like breakdown cover and substitute vehicles to your policy which will ensure that if anything happens to your van you will be covered while it is fixed. Hastings Direct ensure that their bike insurance is comprehensive and extensive, and even offer the chance for a multi-bike insurance that lets you put multiple bikes under your insurance quote. To inquire about the different vehicle insurances available you can call.

Home Insurance

Hastings Direct’s home insurance policies are very inclusive of all of the needs that you may have to consider when you’re taking out insurance on your home. With policies including £100,000 alternative accommodation cover, £75,000 of contents insurance and £1,000,000 of buildings insurance their Hastings Direct home insurance ensures that your house will be safe no matter what happens to it. If you apply for the Hastings Premium account then you can get all of the original cover policies along with family legal expenses cover and home emergency cover meaning that not only will your home be protected but you will be covered in all emergencies and your family will always be covered when you choose their premium loan option. It is easy to get a quote from them, as you can begin the process by visiting their website and entering your home details. If you have any queries about Hastings Direct’s home insurance then you should call where you will be able to find a member of the team that is willing to help you.

Quotes

You can get a quote by going to the website and entering your registration number into the home page and it will give you a series of options. Alternatively, you can inquire about quotes for your insurance by calling, a member of the team will ask you a series of questions regarding your car and will be able to give you a quote. If you are unhappy with the quote you have received you can mention it to the quotes team and they may be able to offer you a better offer.

Complaints

If you are unhappy with a policy, an interaction with a member of staff or how a claim was dealt with you can call the complaints team, you will need to provide them with some information regarding your vehicle such as your registration plate, some of your personal information including name, birthday and address as well as a description of the issue you wish to complain about,