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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 6pm |
| Tuesday | 8am | 6pm |
| Wednesday | 8am | 6pm |
| Thursday | 8am | 6pm |
| Friday | 8am | 6pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
If you prefer private medical insurance to the waiting times on the NHS, you might be aware of Westfield Health. They are one of many private health insurers. You can find out how to contact them on this page.
Westfield Health is a not-for-profit organization in the UK. Their tagline is that they believe in well beings. They provide healthcare plans for individuals and businesses and appropriately encourage wellbeing. The organization formed in 1919, and today it has around 400,000 customers. It works with 8,000 companies to promote workplace health for employees. Many customers use Westfield Health to help cover optical and dental treatment. Westfield Health has a partnership with the Advanced Wellbeing Research Centre at Sheffield Hallam University. Since 1996, the organization has donated £14 million to charities and the NHS.
Contact Westfield Health throughout the week on the phone numbers below.
(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
Contact Westfield Health to speak to the customer care team. You can enquire about the kinds of insurance plans they offer and average prices, or get a quote for your own premium. From the Health Cash Plan to Access Surgery, find out more about their services. There are plenty of extras to help in all areas, like 3rings and Eldercare to support carers. Call to discover how you can utilize services such as DoctorLine, Best Doctors, Personal Health Risk Assessments, Counselling, Personal Accident cover, or MRI, CT, and PET Scanning. Learn how you can get money back on prescriptions and therapy treatments.
Current customers can call for assistance with account management. My Westfield is the area of the website where you can log in to access your policy information and make claims. If you want to make a claim and need some help, call this number. You can also call if there is a problem with payments or your circumstances change. Some changes might mean that you will no longer be eligible for cover with your existing policy, so it is important to sort this out as soon as possible. Call to check the terms of your plan before you access healthcare or make a claim. Ask for help with filling out claims forms if you need it.
Like many services, Westfield Health offers its own rewards scheme. Westfield Rewards offers exclusive special discounts for Westfield Health customers. There are more than 450 participating retailers on the high street and online. This includes major brands like Boots, Sainsbury’s, Marks & Spencer, Debenhams, and B&Q. You can purchase reloadable cards to shop at supermarkets and access exclusive deals. You can also receive cash back from some retailers when you shop online. Call if you have a problem accessing your rewards on the dedicated website. You can also get concessions at health clubs.
Business owners can transform their workforce by investing in the health of their staff. The emotional and physical wellbeing of employees is vital in improving productivity. Westfield Health can help businesses to attract and retain employees, engage with staff and motivate performance, and reduce absenteeism. Call to get started or to access support for your business. Find out how to tailor your plans for employee healthcare and the impact it will have on the way your business thrives. Westfield Health offers case studies to show what you can do. Call or send an e-mail to businessenquiries@westfieldhealth.com.
If you are an intermediary agent for insurance companies, Westfield Health would like to work with you. Call the Intermediary Team for more information, or support if you already partnered with Westfield Health. They can help you generate more business by focusing on corporate health plans. Intermediary partners can also earn a competitive level of commission. You will receive product training and marketing materials, with a toolkit including Mosaic. This system allows you to tailor health plans and quotes for clients. Call for assistance from the team or e-mail intermediarysupport@westfieldhealth.com.
In some cases, things might go wrong with a claim and you might feel that your policy providers are letting you down. If you have a complaint about your experience with Westfield Health, call. The adviser will attempt to resolve the issue with you and investigate the cause. If it is an extensive issue, they may have to contact you back within 10 working days. Once they provide a final response, if you disagree with their decision then you can take the complaint to the Financial Ombudsman. You will need to request written confirmation from Westfield Health that you have exhausted their internal complaints procedures.
Westfield Health shares their ideas and news on public social media channels. You can leave messages for them on Facebook and Twitter and a customer service representative should reply. To contact them in a more private and direct way, e-mail enquiries@westfieldhealth.com. If you are an existing customer, you must include 3 items of personal identification to enquire about your own policy. You could write a letter to the office in Sheffield, or visit in person if you are local. The customer counter is open from 9am to 4.30pm, Monday to Friday. To enquire about a career with Westfield Health, contact HRInbox@westfieldhealth.com.
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