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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 6pm |
| Tuesday | 8am | 6pm |
| Wednesday | 8am | 6pm |
| Thursday | 8am | 6pm |
| Friday | 8am | 6pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Groupon for support during the week by calling the numbers below.
(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
Contact Groupon customer services on the number to the left if you need support from the UK team. Make an enquiry about how Groupon works if you are new to the platform. Learn more about their mobile app or report technical issues with the app or the website. Find out how you can work with or for Groupon as an affiliate or in a fully-fledged career. Call with queries about Groupon Bucks and earning more of them by referring friends to Groupon. You can also call to make complaints about anything you have seen on the website which is incorrect or offensive if a vendor is breaking the rules. Call to make a formal complaint.
In addition to offering great deals for local opportunities, Groupon offers discount codes to use with high-profile brand partners. These include Amazon, Travelodge, TUI, Nike, JD, Currys PC World, and Vodafone. Call the number to the left if you have any queries about redeeming a discount code listed on Groupon. There are plenty of fashion retailers participating, as well. Groupon also has a student program, offering up to 70% off local and getaway deals, plus an extra 10% discount, for all students. You just need a verified UNiDAYS account. Call this number if you experience difficulties trying to access or use these Groupon discounts.
Frequent Groupon buyers can find it easier to manage their vouchers by creating an online account. You can update your information and payment methods online at any time. If you need help customizing your location settings or e-mail subscriptions, call the number to the left. You should report any account activity you don’t recognize to Groupon. If there is a problem with order details, such as a cancellation or a mistaken redemption, then call. If Groupons are missing from your purchase history or expired, contact Groupon to see if they can fix this. Call about Groupon Bucks or if you decide to completely deactivate your account.
You may find yourself the recipient of a Groupon as a gift. You don’t need to have an online account with Groupon to use a gift, as you can print your voucher when you click the “Open Your Gift” button. Or if you do have a Groupon account, you can add the voucher to it. The instructions for redemption will come with the voucher. You can usually redeem them through the app. However, if you have trouble with any of this, then call the number to the left. You can also get help with redeeming gift cards to purchase Groupons of your own choosing. To return a Groupon gift, you must contact the purchaser so that they can arrange a refund.
You can self-cancel most orders on Groupon within 2 hours – 1 day of purchase if you change your mind. Some offers are eligible for cancellation within 3 days, but some purchases are final sales and will not be refundable at all. If you are having trouble cancelling an order which should be refundable, call the number to the left. They can cancel orders for you or check with the merchant. Once you redeem a Groupon, you can call this number within 14 days if you were unhappy with your experience. Under the Groupon Promise, they will work with the customer and merchant to make things right. Call for help with returning goods.
Groupon can help small local businesses to grow with their innovative advertising. This includes creating digital and mobile campaigns to attract new customers and boost sales. Businesses will have a personal consultant to help them increase brand awareness. Groupon merchants only pay Groupon per customer acquisition. Whether you run a restaurant, salon, or shop, no matter which experiences and products you provide, you can call Groupon on the number to the left to start selling through them. Groupon technology can make it easy to serve customers and track feedback. Call to discuss your merchant account or payments.
Groupon customer services usually respond quite quickly if you contact them on social media during their office hours. You can send them a message on Facebook or send a tweet to their Twitter account. You can also e-mail the social media team at sm.support@groupon.co.uk. Otherwise, you can send an e-mail to the main customer services team at support@groupon.co.uk. They may take longer to reply to e-mails. If you need immediate assistance, start a live chat and a Groupon adviser will help as soon as they are available. To contact their press office, e-mail press@groupon.co.uk. You could also write a letter to their head office.
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