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On the Beach Contact Number

The contact number for On the Beach is available directly from their website at no or lower cost

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Opening Times for On the Beach

Day Opens Closes
Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm
Saturday 9am 5pm
Sunday Closed Closed
On the Beach
On the Beach Limited
Park Square
Bird Hall Lane

On the Beach is based in Manchester (UK), and specialises in offering holidays for a range of customers. In 2016, the company sold over 1 million holidays to customers in the UK and expands its services and client base annually.

On the Beach Contact Numbers

Department Opening Hours
Customer Services 24/7
Bookings & Account Helpline 24/7
Head Office 24/7
Complaints 24/7
Holidays Extra Helpline 24/7


Customer Services

To inquire about a holiday, or to ask for information about changing a booking, call the customer service team for On the Beach on the number to the left. Once calling this number, a member of the On The Beach team will be able to transfer you to a department who will be able to help you further.

If you are using this number to make a complaint, you may benefit from calling the complaints number on the dedicated line in the table at the top of this page. The line is direct, which means you will be put through to someone faster.

Bookings & Account Helpline

To make a booking, ammend a booking, or to cancel a holiday, call the Bookings & Account Helpline on  the number to the left. This number will put you through to someone who can help you. If you need to make a change to your booking, you may need to quote your booking or comfirmation number in order to make a change. This number will be found in your confirmation email.

Head Office

If you would like to contact the corporate side of On the Beach, you will need to call the head office team on  the number to the left. From here you will be transferred to the correct department for your needs. This number will put you through to marketing, PR and other department located in the On the Beach Head Office.


To make a complaint about a holiday experience, hotel, holiday extra that you have booked, or about a specific member of staff, you can call the complaints line directly on the number to the left. This line can become busy, and you may be placed on hold until a member of the team can assist you.

Holiday Extras Helpline

Along with holidays, you can book your holiday extras with On the Beach. Extras include car hire, airport hotels, resort transfers and airport lounges. You can book these online, or order them over to phone by calling the Holiday Extras team on the number to the left. This number can also be used if you want to ammend or cancel a holiday extra with On the Beach.

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