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If you need to call Viking Direct for any reason, you can call their generic Customer Service line. Once you have called this number, you will be put through to an automated phone line service, in which you will be able to choose the best department suited to your complaint or query.
Viking Direct is a supplier of office needs. Based in the UK, Viking Direct is predominantly a mail-order company which is a subsidiary of the Office Depot in the US. The company was founded in 1960 in California and operates in 11 countries around the world. In the UK, the company offers services to medium-sized businesses across the country.
Department | Opening Hours |
---|---|
Customer Services | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Head Office | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Viking Shops | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Office Supplies | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Delivery and Returns | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Complaints | Monday-Friday: 8am-8pm Saturday: 9am-5pm Sunday: 10am-4pm |
Calling will connect you to the generic Viking Direct Customer Services. Here, you will hear a range of choices for departments. From here you should be able to contact the department you are wishing to contact. If you are taken to the wrong department via this phone line, you can ask to be transferred to the correct department.
If you would like to speak directly the head office team for Viking Direct, you can do so by calling the Head Office team. This should take you directly to a member of the head office staff from Viking Direct. This line is ideal if you are a small or medium-sized business who would like to discuss standing orders that your company has with Viking Direct.
With Viking Direct, you can find a range of supplies and not just that of the office variety. You can find your perfect camera, pots and pans, laptops, furniture, and school kids supplies such as paints and glue. Calling will put you through to one of the Viking Direct Shops staff, who can help you with any queries with an order from the Viking Direct Store.
If you are a small or medium-sized company, you can use Viking Direct for all of your office needs, from stationery to tech, Viking Direct has you covered. Calling will put you through to a member of the office supplies team, who can help you set up a standing order with the Viking Direct company, or offer you any advice on which items you may need to order for your company.
When making an order with Viking Direct, all orders over £30 come with free delivery. Anything under £30 will cost you £1.20. If you would like to return anything you have bought from Viking Direct, you will need to ensure you do so within 30 days. You can arrange a return with Viking Direct by calling them.
If you would like to make a complaint to the Viking Direct group about a product you have ordered, about the level of service you have received from the company, or about their delivery and return methods, you can call the complaints line and speak to a member of the team.
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