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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 8pm |
| Tuesday | 8am | 8pm |
| Wednesday | 8am | 8pm |
| Thursday | 8am | 8pm |
| Friday | 8am | 8pm |
| Saturday | 10am | 6pm |
| Sunday | 10am | 6pm |
Contact JustFab for support with their services using these phone numbers.
| Returns and Exchanges | |
| VIP Loyalty Programme | |
| Complaints |
Speak to the customer service team at JustFab on the number to the left where you can get answers to questions about using your member credit, cancelling and changing your order and skipping a month.
When you phone this number explain whether you’re a VIP member or a guest user of the site.
If you’re having trouble getting into your JustFab account you can phone the number above to find out what the problem is and get it rectified. You can also use this number to find out the payment options available to you, and find out if it’s possible to use a different card for one month and then another card on a different month.
If you need help with the sizing on JustFab you can use this number to find out which size your body is best buying.
Phone JustFab to make queries about their VIP Membership on the number to the left. You can use this number to cancel your JustFab VIP Membership or to skip a month and avoid a £35 fee.
Find out if JustFab delivers to your address by phoning the number to the left and telling them your postcode. When you do this you can get an estimated time of arrival, depending on which delivery option you choose at the checkout.
You can also use this number to find out how much delivery is with ordering through JustFab.
If you’ve like to track your delivery you can phone the number above and provide the consultant with your order number, they’ll then be able to tell you when you can expect your order to arrive.
If you’d like to find out how you can return or exchange an item you’ve ordered through JustFab you can phone the number to the left. When you phone the number they can tell you their returns policy and how long you have got to return an item, and how you can do it.
JustFab can organise a returns pickup for you, you can do this whilst you’re on the phone to them. If you’ve previously arranged a returns pickup and missed it, phone this number to get another pickup with your returns provider organised.
Speak to the JustFab team about the VIP Loyalty programme when you phone the number to the left. Calling this number can help you sort any problems you are having with the VIP Loyalty programme, and they can answer questions about redeeming your loyalty points and how many you earn from each purchase. You can also use this number to find out when your loyalty points are due to expire, because they don’t last forever. As well as earning points when you make purchases, there are other ways to earn points too, find out the best ways to do this when you call the number above.
To file a complaint with JustFab about the service you received or a product you have bought you can phone the number to the left. When you phone this number the fashion consultant on the line will aim to resolve your complaint and come up with a suitable solution whilst you’re on the line, but in some cases, it might take a little longer to investigate and they’ll aim to get back to you at a later time. When you phone the number explain whether you’re part of the VIP Membership, or just used the site as a guest, and explain the problem.
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