Currys

Currys Contact Numbers

Contact Currys for help with orders and products by calling these numbers.

Customer Services

Contact Currys customer services by calling the number above.  You will be able to get help with any enquiry you may have about Currys. You can find out about promotional offers and even place an order by phone if you prefer to. Find out how to register your product for a warranty guarantee, or check on recalls. Enquire about their Price Promise if you find a product for a lower price at AO, Argos, Asda, John Lewis, or Tesco. Call to learn more about their Trade-In service if you are looking to replace a product that you previously bought from Currys. You can also ask about buying or redeeming gift cards, and other payment options.

Tracking & Delivery

When you order online, you can track your delivery easily through your account. If there is a delay or you receive a “missed delivery” card, call the number above. You might have to rearrange delivery or cancel the order and place a new one if there is an issue. Standard delivery is free, but you can pay for faster options such as Same Day, Next Day, and specific time slots. Ask for a refund if the delivery conditions were not met. You may not be able to select certain delivery types, depending on your postcode. Deliveries run 7 days a week and require a signature. You can also order online to collect from a Currys PC World store.

Installation Services

Some products, like household appliances and televisions, take a bit more work to set up. Team Knowhow at Currys PC World can make things easier by installing things for you, on the same day as delivery. They can disconnect old appliances and take them away for recycling for free if you choose this service. Their engineers are registered with Gas Safe and install the most cookers in the UK. The experts can install any TVs or laundry, dishwashing, cooking, or cold food storage appliances in your home. Call the number above to book an installation, or discuss a current installation service you have booked if you have any problems.

Returns & Cancellations

To cancel an online or phone order before you receive it, call Currys on the number above. It may be too late to cancel the delivery, in which case you must arrange an exchange or a return for a refund. You can return products in a Currys PC World store or call this number to arrange a free collection. For larger appliances, you should book a home collection. You have 21 days to return unwanted goods, as long as they have not been used and are in the original packaging. You have 30 days to contact Currys if you receive a damaged or faulty product, but you should do this as soon as possible. Have your order number ready when you call.

Repairs & Support

Currys integrate Team Knowhow into their store operations so customers can get all the help they need. Knowhow experts offer paid-for services to advise customers on using their devices or to fix them when things go wrong. Paying monthly or upfront for annual repair and support plans will cover your products in the event of breakdowns or accidental damage. Paid-for tech support services are also available for advice or minor maintenance and storage. Call the number above to contact the team and purchase a plan, make a payment, or book a repair. Check up on the progress of your repair and find out if you need a replacement.

Currys Complaints

If you are not happy with your experience as a customer at Currys, call the number above and complain. In the first instance, contact the store or telephone customer services to give them an opportunity to fix the problem. If the issue continues and they are failing to resolve it, ring this number and request to speak to higher management. Escalate your complaint until they take it seriously and find a solution for you. Call to complain about a store, product, service, or mistreatment from support staff. Complain about Currys or Team Knowhow specifically. If you are not satisfied with their response, go to Online Dispute Resolution.

Other Ways to Contact Currys

If you need to locate the closest store or contact a specific store, then find the details here. If you have a complaint or need help, take to their social media pages. Currys PC World has accounts on Facebook and Twitter which you can follow. For advice and assistance, tweet directly to @TeamKnowhowUK. Sending an e-mail is another way to contact Currys. When you e-mail customer.services@currys.co.uk, always include the order number and details, including your name, address, and phone number. This allows them to find your customer records and respond faster. You could also write a letter to their customer services PO box.