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Day | Opens | Closes |
---|---|---|
Monday | 8am | 6pm |
Tuesday | 8am | 6pm |
Wednesday | 8am | 6pm |
Thursday | 8am | 6pm |
Friday | 8am | 6pm |
Saturday | 8am | 6pm |
Sunday | Closed | Closed |
Phone the Green Flag customer service number on the number to the left, you can use this number if you are in an emergency situation or would like to discuss something else about your cover. Find the different departments available below.
Department | Opening Hours |
Customer services | 24/7 |
Broken down | 24/7 |
Green Flag Alert Me | 24/7 |
Changing level of cover | 24/7 |
Technical support | 24/7 |
Cancelling policy | 24/7 |
Complaints | 24/7 |
The Green Flag customer services are on hand on the number to the left. You can use this number if you would like to enquire about the cover offered through them and the prices they are too.
If you have broken down and need to get in contact with Green Flag you can do so on the number to the left. You can use this number if you need the assistance of Green Flag and they will help to ensure to keep your calm in your emergency and do their best to have someone with you as soon as possible.
Phone the number to the left to speak to Green Flag advisor about the Alert Me service and what it actually entails and the price each year of having one installed in your car.
You can also use this number if you currently have one installed and need some assistance with it. You might need to phone this number to double check that your device is installed correctly.
If you’ve received information about something that is wrong with your car through the Green Flag Alert Me box you can use this number to get further information about the details of the problem.
If you would like to change the level of cover that you have with Green Flag you can do so on the number to the left. You can use this number if you would like to increase or decrease the cover you have, therefore changing what’s available to you if you were ever to break down.
When you phone this number have your policy number handy so they can access your details quickly and find out what your current cover stands as. Phoning this number will give you information on the price changes that come with changing the cover, as well as the benefits of what the particular cover offers.
If you are having trouble accessing your Green Flag online account then phone the number to the left. When you phone this number you can describe the problem you’re having and technical support team will aim to rectify it. If you need further assistance the person on the line can maybe help with your enquiry and make changes to your account over the phone if you need them to.
If you would like to cancel your current policy with Green Flag you can do so using the number to the left. When you phone this number it is advisable that you have your current policy number to hand to ensure that you get your details brought up quickly. It’s easy enough to cancel your policy you might just need to answer a few short questions, as well pay the cancellation fee that Green Flag charges when you cancel a policy with them.
When you phone to cancel you can get information on when your cover will end, which is helpful if you’re looking o purchase another type of car cover. They can also inform you of the last payment date that will need to be made by yourself.
If you would like to make a complaint about Green Flag cover you can phone the number to the left. Green Flag have a dedicated team of experienced staff who are able to resolve your complaint quickly but in certain circumstances, it might take a little longer and they may need to investigate, they aim to have your complaint resolved within five working days.
If you feel that your complaint hasn’t been resolved to the best of their ability you can contact the Financial Ombudsman Service to take this further.
If you would prefer to write a letter concerning your complaint you can do so by addressing it to the following:
The Customer Relations Manager
Churchill Court
Westmoreland Road
Bromley
Kent
BR1 1DP.
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