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Zizzi

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Opening Times for Zizzi

Day Opens Closes
Monday 9am 5.30pm
Tuesday 9am 5.30pm
Wednesday 9am 5.30pm
Thursday 9am 5.30pm
Friday 9am 5.30pm
Saturday Closed Closed
Sunday Closed Closed
Address
Zizzi
Third Floor
Capital House
25 Chapel Street
London
NW1 5DH
Website

There are many reasons you might need to contact Zizzi. Whenever you have a question or complaint about the Italian restaurant chain, use the information here to get in touch with them during the week.

About Zizzi

Zizzi is a chain of restaurants in the UK and Ireland, serving primarily Italian cuisine. Since establishing the company in 1999, Gondola Group sold the brand to Bridgepoint Capital in 2015 for £250 million. Zizzi has over 140 restaurants across the UK and Ireland. The Salisbury branch is part of the ongoing investigation into the incident involving Sergei and Yulia Skripal in March 2018. You can read the statement from Zizzi about the situation here. Zizzi is a constantly developing restaurant which aims to cater to all customers.

Zizzi Contact Numbers

Contact Zizzi on these helplines for assistance during the office hours below.

Department
Opening Times
Customer Services
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Menus
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Group Bookings
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Gift Cards
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Charity
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Careers
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed

Customer Services

Contact Zizzi customer services on the number to the left whenever you have a general enquiry about Zizzi. Call for help with bookings if you cannot get in touch with the restaurant. You can also call to make a complaint if the food or service at Zizzi was not up to standard. You can contact Zizzi if you have a query regarding a blog post or competition, or to check on current promotional offers in Zizzi restaurants. If you order food for a takeaway, contact the restaurant if it’s collection or Deliveroo for delivery, as they are responsible.

Menus

Zizzi has an extensive menu to help cater to every preference within their range of Italian cuisine. There is the main menu, drinks menu, seasonal menu, kids (bambini) menu, lunch menu, an anytime set menu, and a takeaway menu. All of these are available to view online, plus the allergen menu for vegans, vegetarians, and people who can’t eat gluten or dairy. If you have further questions about allergens, ingredients, prices, or nutritional information, call the number to the left. Give feedback on the menu options or make suggestions.

Group Bookings

For smaller groups, you should contact the particular Zizzi branch to find out if they can seat your group. You can find their contact details with the restaurant finder. If you are planning a party, whether it is for a birthday or any other celebration, use the Zizzi Party Planner. These parties can be between 8-40 people. Businesses can make large group bookings or hire the venue privately for a corporate event. Zizzi offers a range of VIP rates and services. Call the number to the left or e-mail group.sales@zizzi.co.uk about a package.

Gift Cards

Spreading the love for food is easy with Zizzi gift cards. If a friend or family member loves Zizzi, why not treat them to a free meal this way? Order a gift card online to send it by text or e-mail to yourself or the recipient directly. Call the number to the left if you do not receive your gift card or have any enquiries. You can also buy a physical gift card online which will arrive in the post. Businesses can create corporate accounts to place bulk orders of gift cards. E-mail zizzi@giftandloyaltyco.com for help with these gift card orders.

Charity

Zizzi has been using Pennies, the electronic charity donation box, in its restaurants since 2011. Pennies gives customers the choice to add 20-25p to their bill which goes to charity. The majority of donations previously went to their partner, The Prince’s Trust. Over the last few years, Zizzi has been supporting Stand Up 2 Cancer. If you have any questions about Zizzi’s charitable activities or your donations as a customer through Zizzi, call the number to the left. Find out about fundraising or suggest a charity to support.

Careers

Are you passionate about customer service and/or Italian-inspired food? Zizzi operates restaurants up and down the country, with various opportunities for staff. Roles include managers, cleaners, wait staff, kitchen assistants, and chefs. Search for vacancies and apply to them on the Zizzi website. If you do not see a job listing, take things into your own hands. Submit a CV online for general consideration from the Zizzi team. They may get back to you if a suitable vacancy does come up. Call the number to the left with careers questions.

Other Ways to Contact Zizzi

In many cases, it is often easier for you to contact the particular Zizzi restaurant directly. You can find all their details by searching for the specific Zizzi. For quick questions or to initiate a complaint, reach out to Zizzi on their social media pages. They monitor Facebook and Twitter during the office opening hours as shown above. Give feedback for the chance to win a £100 gift card with the online survey. Send an e-mail to Zizzi at talktous@zizzi.co.uk. You can even write a letter and mail it to the Zizzi head office in London.

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