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| Day | Opens | Closes |
|---|---|---|
| Monday | 10am | 6pm |
| Tuesday | 10am | 6pm |
| Wednesday | 10am | 6pm |
| Thursday | 10am | 6pm |
| Friday | 10am | 6pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Latitude Festival customer services whenever you need help regarding the festival. The Latitude team can provide all the information and resources you need. Find their contact details listed on this page.
Latitude Festival is one of the many popular UK festivals run by Festival Republic. Every July since 2006, the festival takes place at Henham Park. This is near Southwold in Suffolk, England. Latitude is similar to European festivals rather than other UK festivals. There are dance, theatre, comedy and literary aspects as well as musical performances across four stages. It is one of the most family-friendly festivals, with their dedicated family campsite and areas for kids. The bands playing Latitude tend to be more alternative and indie, with some pop or heavier acts. Latitude Festival has won 12 different awards over the last 12 years.
Contact Latitude Festival for customer support with these phone numbers.
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Got a question about Latitude Festival but can’t find the answer? Then simply give customer services a call. They can tell you everything you need and want to know. Check the age restrictions or the list of prohibited items. Find out more about the different stages, arenas, theatres, and creative areas, and even the food on offer. Or learn about the Primary Schools Programme. Please note that you can’t buy tickets and accommodation passes from Latitude; you can get them from partner sellers like Ticketmaster and See Tickets. If there is an issue with your order or payments, you must contact your provider directly.
Call for full information about the ticket options available for Latitude Festival. Find out the prices, booking fees, and additional costs to work out your best options. You can get single day tickets for either Friday, Saturday, or Sunday. Otherwise, there is a Weekend Standard Camping ticket. You must buy a specific ticket for family camping. There are child tickets and accompanied teen tickets available. If you’re camping, you can add upgrades and extras like lockers or charity concierge tokens. You can book travel to the festival via Big Green Coach with your tickets. Customers with disabilities still need a standard ticket.
Get the full festival experience at Latitude by camping onsite during the event. Every year, around 20,000 people stay at the campsite over the weekend. Call for enquiries about camping options. The main facilities are for weekend ticket holders, although there are some provisions for those with day tickets. The family campsite, for families with children aged 16 or under, has its own entrance. Passes are available for a fee to bring campervans, motorhomes, caravans, or trailer tents. As at most festivals, there are also options for “glamping” with Latitude Luxury. Pink Moon Camping offers cheaper luxury camping.
As a winner of Best Family Festival and Best Family Day Out awards, Latitude aims to continue providing great experiences for families. Call if you have concerns about any of the acts and their suitability for young children. Check age restrictions and onsite rules for teenagers and young children before you book tickets. Find out more about the facilities on the family campsite and the activities for families. This includes the Enchanted Garden, kids’ play area, and inbetweeners’ area for kids between twelve and sixteen. Programmes will include events like crafts, yoga, comedy, history, and author talks.
Latitude works closely with Attitude Is Everything. They are a charity which makes sure that people with disabilities can access live music. Customers must purchase at least one standard ticket before applying for the Access Scheme. Call to find out how to fill out the form and provide evidence. If Latitude approves your application, you can use the accessible facilities onsite. Call to learn more about these facilities, including parking, camping, toilets, and viewing areas. You can bring a Personal Assistant with you for free if necessary. E-mail accessuk@festivalrepublic.com with questions for the Access Team.
Like any festival, Latitude has its own range of merchandise on sale every year. You don’t even have to go that year to buy the merch. The products are available to buy online for up to 3 years afterwards. You can represent your love for Latitude by wearing a t-shirt, hoodie, or vest. Or remember the experience every day with a mug, keyring, tote bag, or tea towel. Pick up a programme from your festival if you didn’t grab one there for posterity. Call if you have questions about the merchandise at Latitude. Or send an e-mail to support@firebrandlive.com about an order you already placed. They can help you with issues.
Contact Latitude Festival online if you can’t call them on the phone. The social media teams are reachable on Facebook or Twitter during the week. Failing that, send a direct e-mail to info@latitudefestival.co.uk. They aim to respond to all enquiries within 72 hours. If you just want updates about the festival, then you can subscribe to the Latitude newsletter. Not contacting Latitude as a customer? Press enquiries can go to latitude@fmguk.com. Prospective food traders should contact harry@londonunion.com, and non-food traders can contact dick@rbvernon.co.uk. Performers can send enquiries to arts@latitudefestival.co.uk.
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