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The Range

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Opening Times for The Range

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 8.30am 5pm
Sunday 8.30am 5pm
The Range
The Range, Tamar House
Thornbury Road

Get in touch with The Range customer service team on the number on this page, where they can help with queries you have regarding shopping both in-store and online with the brand.

The Range Contact Numbers

Department Opening Times
Customer Services Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm
Payment Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm
Delivery Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm
Returns Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm
Orders Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm
Complaints Mon – Fri: 8am to 8pm
Sat – Sun: 8.30am to 5pm

Customer services

Call the number above to speak to the customer service team for The Range. When you call this number you can get information on The Range stores, and find out where the nearest one to you is, as well as details of its opening times and the products that are available there.

You can also phone this number to get further details on product recalls, if you see that a product you have has been recalled you can phone this number to find out what you need to do in this situation, and whether you’ll be refunded or offered a new item.


Find out the different payment methods that are accepted from The Range when you call the number at the top of the page. When you ring this number they’ll be able to let you know if the card you plan to use is accepted.

If you’d like to place an order over the phone you can do so by ringing the number above. When you call it’s best to have the item codes so they can be found quickly, and a card to take payment for the order. The customer advisors can process the order in a quick and efficient manner for you.


Get further details on deliveries from The Range by calling their helpline number. When you ring this number you can find out about the different delivery options available to you, and how long they typically take to get delivered and the costs involved with them.

Looking to track your delivery? You can phone the number above and when you provide them with your order number they’ll be able to give you an update of where your order currently is.


Find out the returns policy for The Range when you call their phone number. When you get in touch with them they’ll be able to help you understand whether it’s possible for your goods to be returned. They can also talk you through returning faulty items, and what constitutes as a faulty item. If you’d like to find out how long you have to return items, and whether you can return items bought online to a store you can ring the number above where they’ll be able to tell you.


You can phone the number to cancel your order if you need to. If you change your mind on a recent order you’ve just placed, it’s possible to get the order cancelled if you need to by phoning the number above. When you ring this number it’s best to have your order number to provide to the operator so they can pull up your details quickly. If your order hasn’t let the distribution centre it can be cancelled. If you’d like to make changes to the order, you’ll have to speak to the operator and see whether this is possible or not.


To make a complaint you can phone the number for The Range. When you call this number you can make a complaint about the service you received whilst both in-store and getting items delivered from online too. When you call the advisor will take note of your complaint and try to rectify the problem whilst you’re on the phone to them. However, they might not be able to straight away and will need to look into it further. In this case, they will take some details from you and arrange to call you back at a later time that is convenient for you.

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