Lowell

Contact Lowell on the number above to speak to a person at the debt collecting agency. The Lowell Group is comprised of several operations for purchasing and recovering debts. Lowell Financial Limited buys debts from companies which provide credit to customers. They then take over these accounts and communicate with customers to clear debts. Lowell often buys accounts from banks and mobile and internet suppliers.

Lowell Opening Hours

Lowell Customer Services

Contact Lowell on the number above if you receive a letter, text message, e-mail, or voicemail from them. If you do not recognize the debt that they claim you owe them, you should call to clear the issue up. Do not give them more information about yourself than necessary, because if it is not your debt then they don’t need to know about you. If the debt is yours, then you should call to start arranging your repayment plan.

Lowell Payments

When Lowell owns your debt, they allow you to make one-off payments or set up a repayment plan. You should try to work things out with Lowell if you have trouble affording your repayments. Call the number above to make a payment over the phone or discuss your payments. Get help with payment methods, like sending a cheque, or setting up a Direct Debit. Call for help with arrears and missed or failed payments.

Lowell Credit File

Credit reference agencies compile a credit file, or credit report, from your financial history. Providers will accept or reject applications for credit, such as personal loans and mortgages, depending on your credit score. This is why it is important to keep your payments up-to-date so that Lowell can update your credit file. Call the number above if Lowell has made a mistake on your credit file and you need them to correct it.

Lowell Account

It is easy to manage a Lowell account if you create one online to access your information. You can check your debt balance, make payments, save a budget, and amend your repayment plan. Changing payments can affect the amount of time it will take to pay off the total debt. Call Lowell on the number above if there is a problem with your account. Get technical support if you cannot log in or make changes to your account.

Lowell Extra Support

If you struggle to deal with your debts, then call Lowell on the number above. Report any circumstances like illness or losing a job that affects your ability to make payments to Lowell. They will try to help you adjust your payment plan. If you have a financial adviser or a family member who handles your accounts on your behalf, then arrange for Lowell to discuss it with them instead. Lowell can direct you to support resources.

Lowell Complaints

Common complaints about Lowell Financial Limited include harassment measures for debt recovery and pursuing the wrong person. Call the number above to make a complaint to Lowell if you receive unfounded communications or even personal visits about recovering a debt that you do not owe. Even if you do owe them money, call to complain about unfair treatment. Or e-mail complaintsresolution@lowellgroup.co.uk.

Other Ways to Contact Lowell

If you want to view your account with Lowell, then you register for an online account or log in.  You could make repayments online or use the budget calculator to work out how much you can afford to repay each month. Send an e-mail to Lowell at support@lowellgroup.co.uk if you have concerns about your debt. Any press enquiries can go to media@lowellgroup.co.uk. Post letters to PO Box 1411, Northampton, NN2 1BQ.