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| Day | Opens | Closes |
|---|---|---|
| Monday | 10am | 9pm |
| Tuesday | 10am | 9pm |
| Wednesday | 10am | 9pm |
| Thursday | 10am | 9pm |
| Friday | 10am | 9pm |
| Saturday | 10am | 9pm |
| Sunday | 11.30am | 6pm |
Contact Harrods on the number above to speak to a person at Harrods over the phone. Harrods is the biggest department store in Europe and among the oldest department stores in the world. It is famous around the world for being a luxury brand and selling designer products and services to an upmarket clientele. There are 330 departments across 7 floors in the historic Knightsbridge store building, as well as 32 restaurants.
(Sunday) 11am – 6pm |
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(Sunday) 11am – 6pm |
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(Sunday) 11am – 6pm |
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(Sunday) 11am – 6pm |
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(Sunday) 11.30am – 6pm |
Contact Harrods customer services by calling the number above to get customer support from the staff at the Harrods store. You can call to make enquiries about in-store services at Harrods or in-store events. This includes the beauty salons, spas, wellness clinic, piercing, alterations, tailoring, gift wrapping, interiors, healthcare, and food. Or you can learn more about upcoming pop-up shops or masterclasses at the store.
With so many restaurants in one building, you may want to ask for advice directly from Harrods staff if you have particular dietary requirements. Call the number above to discuss any of the restaurants at Harrods and get more information about the cuisines available. You could enquire about making reservations for dinner, drinks, or afternoon tea at a particular venue, especially if you want to make a booking for a larger group.
Harrods offers delivery services from the store or for online orders from the Harrods website to a valid address of your choice. They offer several premium delivery options in addition to standard delivery and click & collect. Call the number above if you have a query or complaint about a Harrods delivery. You can also enquire about international deliveries and which products can be exported from Harrods out of the UK.
If you have made a purchase from Harrods but changed your mind about keeping the product, then you may be able to return it, as long as the tag and any packaging is intact and you have a receipt for it. Call Harrods on the number above to find out how to return items to Harrods, including online or phone orders. Some products are not refundable, so check with Harrods whether you can actually return them or not.
There is a loyalty programme named Harrods Rewards which allows their frequent customers to become members and collect points for every £1 spent on purchases from Harrods. Every 500 points will then be converted to a £5 voucher. Call the number above to find out how to register for Harrods Rewards or to get assistance if you are already a member, or to learn more about the other benefits available for members.
Harrods does not reply to customers on their social media channels often, as they primarily use them for marketing. The best way to contact Harrods online is to send an e-mail to help@harrods.com. If possible, you could visit the store in person and go to the customer services desk on the third floor to make your enquiries. Visit the Harrods Careers website to apply for a job role at Harrods if you want to work for them.
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