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Opening Times for NatWest

Day Opens Closes
Monday 9am 6pm
Tuesday 9am 6pm
Wednesday 9am 6pm
Thursday 9am 6pm
Friday 9am 6pm
Saturday 9am 6pm
Sunday 9am 6pm
135 Bishopsgate

Get in touch with the Natwest customer service team on the number above where the team can help you with all manners of banking with Natwest.

National Westminster Bank, more commonly known as NatWest, is a large retail and commercial bank that exists in the United Kingdom. The bank was established by the merger of two banks – the National Provincial Bank and Westminster Bank – in 1968.

NatWest Opening Hours

Department Opening Hours
Natwest Customer Service Number 0800 9am-6pm
NatWest Check Balance 9am-6pm
Head Office 9am-6pm
Complaints 9am-6pm
Natwest Credit Card Fraud 9am-6pm
Online Banking 9am-6pm
Natwest Mortgage Contact 9am-6pm

Natwest Customer Service Number

For advice on mortgages, credit cards, loans, or other services provided to NatWest customers, call the free customer service contact number on the number above. This line is automated and means that you will need to select the customer service number from the options given to you.

NatWest Check Balance Number

If you need to check the balance on your NatWest accounts you can ring the number above where this information will be given to you. When you call you’ll need to provide some personal details before this information is given to you.

Head Office

NatWest is one of the UK’s largest banks and covers multiple different kinds of financial services like credit cards, current accounts, loans, investments, mortgages and insurance. The Head Office for NatWest, based in London, is home to a range of departments that can help personal and business customers alike. If you know the person or department, you wish to speak to with NatWest, call the head office contact number on the number above.


If you are unhappy with the service you have been provided by NatWest, or you would simply like to make a complaint about a branch or member of staff, call the complaints team on the number above. Using this number will ensure that your complaint is registered.

Natwest Credit Card Fraud Team

If you’re worried that you’ve been the victim of credit card fraud with your Natwest Credit Card, you can call the team on the number above to put forward your concerns. When you call this number you will need to provide details of the transactions you believe weren’t carried out by yourself and give some reasons why this is the case. It’s likely they’ll need to investigate this further before they can get the purchases cancelled on your account.

Online Banking

With NatWest, Online Banking is simple, and you can take care of your accounts online in the following ways:

Mobile App

NatWest’s mobile app is available to all customers who have set up online banking and have a UK mobile number. The app was voted ‘Best Banking App’ in the British Bank Awards 2017 and offers the opportunity to check your balance, view your transaction details and pay new people without needing a card reader.

Bank Online

NatWest’s online banking service is available to all NatWest customers aged 11+ and allows them to check their balance and statements, make payments/send money, and manage & track their savings.

For more information on online banking, call the online banking helpline on the number above.

NatWest Mortgage Contact

When managing a mortgage you might find it is a complex situation to deal with. NatWest always offers a wide selection of mortgages for anyone who could be interested, from people buying their first home to anyone looking to remortgage their home from their existing mortgage provider and use NatWest instead. They also offer the chance for people to start mortgages for while they move home and also for buy to let properties. To find out more information on mortgages from NatWest, call the mortgage helpline on the number above.

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