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| Day | Opens | Closes |
|---|---|---|
| Monday | 8am | 5.45pm |
| Tuesday | 8am | 5.45pm |
| Wednesday | 8am | 5.45pm |
| Thursday | 8am | 5.45pm |
| Friday | 8am | 5.45pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact the NMC by calling the number to the left if you are a nurse, midwife, or an employer of them, or want to become one. The NMC regulates midwives and nurses in the UK to ensure that their performance meets the standards of training and conduct. They also keep a register of legally practising midwives and nurses.
Contact the NMC for assistance with their services during the week only.
(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
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(Sat – Sun) Closed |
Contact the NMC customer services department by calling the number to the left. They can provide direction to official resources if you want to become a nurse or midwife. You can learn more about their standards of practice and find out what to do when you work outside the UK. Call with concerns about someone on the register to find out how to report them for investigation. If you are on the register, call for information on claiming tax relief on your annual fees. Employers can call for guidance on their responsibilities regarding their employees’ registration. Possible suppliers of goods and services can ask for the procurement team.
Nurses and midwives on the register can manage their registration with an NMC Online account. When you log in you can view your status and request a certificate, update your personal details, check your renewal date, revalidate, and pay your fees. Paying the annual fee is necessary to stay on the register and continue practising as a nurse or midwife in the UK. You can pay by annual or quarterly Direct Debit, or make one-off payments with a credit or debit card. The NMC cannot take payments over the phone. You can still call the NMC on the number to the left to ask for help with your NMC Online account, including setting up fee payments.
To stay on the NMC register and continue practising as a nurse or midwife, you must pay the annual fee and also renew your registration every three years. You must submit your revalidation application by the first day of the month when your registration is due to expire. The revalidation process was introduced in 2016 to replace the old PREP requirements. Call the number to the left if you need assistance with revalidation. They should contact you about it 60 days in advance. If you allow your registration to lapse, you must stop practising, unless you apply for readmission, which can take 6-8 weeks before you can return to practising.
If you are moving abroad, retiring, or changing career, you may want to cancel your registration with the NMC. Call the number to the left for guidance if you intend to leave the NMC register. You won’t be able to work as a practising nurse or midwife in the UK from the date of cancellation. If you receive pay while on leave, you must still maintain your registration. If you do cancel, you must apply for readmission if you decide to rejoin later. Anyone under investigation who intends to cease practising can apply for voluntary removal during the Fitness to Practise process. Call to reverse your cancellation up to 30 days before the end date.
If you are not happy with the service from the NMC, call the number to the left and make an official complaint. This does not include complaints about a nurse or midwife on the register. You must report them to the NMC through a Fitness to Practise Referral. The NMC cannot reconsider decisions made via this process. However, you can submit complaints about the administration of a case. You can also complain about the working environment if you work with or for the NMC. Their corporate complaints process is three stages. First is an informal resolution locally, second is a formal complaint, then third is appeals against decisions.
Journalists can contact the NMC press team by calling the number to the left and asking for a media officer or the media manager. They do not handle enquiries about registrations. You can contact them regarding information in their press releases. Or call to find out about upcoming NMC events such as conferences, talks, and workshops. Enquire about reports on hearings and sanctions. if journalists will be attending a public hearing, they should contact the NMC to check the reporting procedures. They can also request to interview participants in advance. Members of the press can also e-mail the NMC at media@nmc-uk.org.
If you just want updates concerning developments with the NMC, you can follow them on Facebook and on Twitter. You can contact them in writing by e-mail at UKenquiries@nmc-uk.org. If you trained in the EU, you should e-mail EU.enquiries@nmc-uk.org instead. Or if you trained outside the UK and the EU, send e-mails to overseas.enquiries@nmc-uk.org. E-mail any enquiries about fitness-to-practise investigations to fitness.to.practise@nmc-uk.org. The NMC will reply to e-mails within 10 working days. You should provide your PIN, PRN, or Candidate ID in the e-mail. If you e-mail newreferrals@nmc-uk.org to report a nurse or a midwife, they will provide a unique case reference number within 7 days. You can also write letters to the head office address for the Nursing and Midwifery Council, or find the nearest office to go there in person.
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