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Amazon Contact Number

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Opening Times for Amazon

Day Opens Closes
Monday 24 hr N/A
Tuesday 24 hr N/A
Wednesday 24 hr N/A
Thursday 24 hr N/A
Friday 24 hr N/A
Saturday 24 hr N/A
Sunday 24 hr N/A
Head Office Ltd
Patriot court
1-9 The Grove

Amazon is one of the largest and most successful online retailers, pioneering many of the hallmark practices of the digital age. Spanning the entire world with an all-encompassing range of products, Amazon is the go-to store for any digitally-minded shopper. Beginning as a retailer for electronics and other technology, Amazon quickly expanded by using its unique online business model to sell clothing, games, telecommunications, homeware, tools, books and literature, films etc. Recently Amazon have expanded to include fresh groceries. You can contact the Amazon customer services department on the number above.

Amazon Contact Numbers

Department Opening Hours
Customer Services 24 hours
7 days a week
Amazon UK Contact Number 0800 24 hours
7 days a week
Head Office 24 hours
7 days a week
Deliveries and returns 24 hours
7 days a week
Complaints 24 hours
7 days a week

Amazon Customer Services

The Amazon customer services department is available to call if you need to inquire about a problem with an order, product inquries, you need to cancel an order or change an order, you need to report a fake seller or you have some other questions. When you call the customer services department you will need to specify where you are located as they will be able to transfer you to the appropriate team with the correct databases and information. If the wrong item has been delivered or it is faulty, the wrong size or the wrong colour you can call the customer services department to discuss fixing these issues. Get in touch with the customer services department by calling the number above.

Amazon UK Contact Number

If you wish to contact the Amazon UK team through their freephone 0800 contact number you can dial the number above to be put straight through to a representative. You can call the 0800 freephone contact number for no extra charge than normal calls and you will be able to speak to customer services or any other department listed above.

Amazon Head Office

The Amazon UK head office is located in their new office in London. You can call the head office to inquire about the company history, the company legal information or you want to be redirected to another department to inquire about other specific topics such as finance or marketing. You can get in touch with the head office by calling the number above.

Deliveries and Returns

Amazon have many delivery options for you to choose from: free delivery, one-day delivery, priority delivery, standard delivery or pickup, express delivery, same-day (evening delivery), nominated day delivery for small items, nominated day delivery for large items and expedited delivery. They also have the pickup options that are available usually in certain stores or post offices. All of their deliveries take different amount of days to arrive and cost different prices. Amazon also offer certain products under their Amazon Prime scheme, which allows free next day delivery as well as other delivery options for free – paying £79 a year or £7.99 a month. To find out more regarding a delivery or your delivery has not arrived on time or has arrived damage you can contact the delivery team on the number above.

If you would like to return a product due to being unhappy with the product or for other reasons you should go to the website, log in and go to the returns support menu. It will bring up a list of items you have bought and you will need to select the item you would like to return, enter why you are returning it and select the return method. You will need to print the returns label and post the package. If you have returned your item and not received a refund or you have not received a confirmation email you should call the returns team on the number above.


If you have had a negative experience with amazon or an amazon seller you can contact the complaints team and file a complaint. You will need to have your reason for complaining ready as well as any order and account details. You can also contact the complaints team to discuss talking to the financial ombudsman service or to report a dodgy seller on their site. To get in touch with the complaints team please call the number above.

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