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Mortgage Express: Customer Service Contact Number

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Opening Times for Mortgage Express

Day Opens Closes
Monday 8am 10pm
Tuesday 8am 10pm
Wednesday 8am 10pm
Thursday 8am 10pm
Friday 8am 10pm
Saturday Closed Closed
Sunday Closed Closed
Mortgage Express
Mortgage Express
PO Box 629

Mortgage Express is owned and controlled by its parent company, Bradford & Bingley.

Mortgage Express Contact Numbers

Department Opening Hours
 Customer Services Monday-Friday:
Head Office Monday-Friday:
Complaints Monday-Friday:
Landlords Helpline Monday-Friday:
HR & Marketing Monday-Friday:

Mortgage Express Customer Services

For information on the services from Mortgage Express, call the customer services team. If you would like help on acquiring a mortgage for landlords you can also call the customer services team or the Head Office team. If you would like to make a complaint, you should call the complaints line or the customer services team if you feel it has not been dealt with correctly.

Head Office

You can contact the Head Office for Mortgage Express by calling. This number can be used if you would like to contact the Head Office team for Mortgage Express. This company is owned by Bradford & Bingley, so you will hear an automated message from their team when calling this number. If you are unhappy with how a complaint has been dealt with you can contact the head office team.


If you need to make a complaint regarding the level of service you have received from Mortgage Express and Bradford & Bingley, call the complaints line. This number is direct, which means that a member of staff will be able to support and help you as soon as they can. You can also complain about a specific member of staff, about the way a previous call has been handled, or about the way in which information is set out on the Bradford & Bingley website.

Supporting Landlords Helpline

When purchasing properties in order to let them, you may need a mortgage in order to do so. Mortgage Express can support you in making the right choice for you and offer advice on the best mortgage you can take. On the Bradford and Bingley website, you will find a range of information relating to buy to let properties. You can call for assistance on this type of loan.

HR & Marketing

If you work within Mortgage Express, or you would like to speak to someone from the Bradford & Bingley team in regards to your work, call the HR & Marketing team.  On this number, you will be able to speak to a member of staff in regards to your query who can assist you further. This line is automated, and you may be required to prove who you are to a member of staff on this line. If you are wanting to make a complaint with the Bradford & Bingley team, you will need to call the dedicated complaints line on the number indicated above.

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