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| Day | Opens | Closes |
|---|---|---|
| Monday | 9am | 6pm |
| Tuesday | 9am | 6pm |
| Wednesday | 9am | 6pm |
| Thursday | 9am | 6pm |
| Friday | 9am | 6pm |
| Saturday | 9am | 6pm |
| Sunday | 9am | 6pm |
If you’re looking to contact UKVI customer services for any reason then you can call their customer services contact number on the number to the left for any queries or issues that you might have for the team.
| Department | Opening Hours |
| Customer Services | 9am-6pm |
| Check if you need a visa | 9am-6pm |
| Apply for a visa | 9am-6pm |
| Asylum and sponsorship | 9am-6pm |
| Settle in the UK | 9am-6pm |
| EU, EEA and Commonwealth | 9am-6pm |
| Careers | 9am-6pm |
UKVI is the department in the home office that deals with the UK’s Visa system. They decided who gets to visit and stay in the country, and place an emphasis on national security as well as trying to ensure that everyone who visits legally is satisfied. It was created in 2013 by the UK border agency that previously administered in the visa system. They employ around 7,500 people.
There could be many reasons why you might find yourself needing to speak to UK Visas and Immigration customer services, as you might find that you have experienced issues regarding receiving a visa, or would like more information about the services that they offer. If this is the case, then you can call them on the number to the left where a member of the customer services team will be able to answer any questions or issues that you have and help you with whatever you might need.
There is a chance that you are planning on visiting the UK, or are looking for the chance to extend a visit or stay within the country and would like more information on whether or not you will need to apply for a visa, or a change of visa. If this is so, you can easily speak to a member of the customer services team on the number to the left and you will be able to find out if you need a visa for your travel to the UK, and what you can do if you’ve had any problems while checking if you need a visa.
If you need to apply for a visa for your travel or stay in the UK, then you may find you need to speak to UKVI’s customer services team. You can call them on the number to the left and you’ll be able to talk to a member of the team who can help you with any information you might need about applying for a visa or if you are having trouble applying for a visa then you can call the team to inform them of your problems, and they will try to assist you in any way that they can.
You might be interested in the asylum and sponsorship services that you can find with UK Visas and Immigration and would like to know more about the service or have a question about how you can apply for asylum or sponsorship to stay within the UK. If you find that you would like to speak to a member of the customer services team about this then you can call the number to the left and you will be able to ask them any questions that you might have about the process of applying for asylum, or if you have experienced a problem with your application or searches regarding the subjects then you can call the team and they will try to help you however they can.
If you would like to settle in the UK and would like more information about what you need to do to make this happen, then you can call the UKVI customer services team on the number to the left to be put in contact with someone who’ll be able to answer any questions you might have about the application process and needs relating to settling in the UK.
If you are from an EU, EEA or Commonwealth country and would like information about your visa or immigration request from UKVI then you can talk to their customer services team on the number to the left and any questions you might have should be answered by a team member who will be able to help you with any problems you might have with applying for your position in the UK or answer any queries you might have regarding checking your eligibility and proving your right of abode in the UK.
You might have decided that you would like to apply for a job within the UKVI team, and would like to ask some questions about the positions that they have available in the service, then you can call the UKVI customer services team on the number to the left. Here you will find someone who can help you understand the job application process, which can be found on the job search section of their website. They will also be happy to tell you anything you would like to know about careers with UKVI.
If you decide that you don’t want to talk to the customer services team over the phone, then you can easily reach them by filling in a contact form, where someone will respond to your queries as quickly as they can. You can send a letter to their customer services team as well, by sending all correspondence to:
Customer Correspondence Hub
7th Floor
Lunar House
40 Wellesley Road
Croydon
CR9 2BY
and a member of the team will reply to you as soon as they are able to.
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